Recent Posts

Why Do Flash Floods Become So Dangerous?

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Macon is your local storm restoration expert. We will get the job done right, contact us today at 478-474-6700.

The events surrounding severe weather always have the potential to cause harm, but few things are more dangerous than flash flooding. Second only to heat, floods cause the most weather-related fatalities in the country, with flash floods being the most hazardous type of flood out of all of them.

When a flash flood might occur, it is important to know exactly how to stay safe in the event that you must evacuate quickly. Knowing all about the dangers, the alert system and evacuation safety tips can help you protect your family from this dangerous circumstance.

The Dangerous Conditions Surrounding Flash Floods

The quickness with which flash floods occur are the main reason they are so much more dangerous than a regular flood scenario. Flash floods must start in under six hours after the rain begins by definition, but many come about much more quickly than this.

This means that people in the path of the flood will have little notice to get to safety, making acting quickly a vital component of safety.

Staying Aware of Weather Alerts in Case of a Flash Flood

Staying tuned into broadcasts from local weather officials will be the best source of real-time information in regards to the weather conditions. If a flash flood alert is issued, that simply means to stay alert and aware of changing conditions.

For a flash flood warning, begin evacuating and moving to higher ground with your family. If there is a flash flood emergency called, know that is extremely rare and get to higher ground via whatever means necessary.

Tips for Evacuating From Flash Floods Safely

Being able to protect yourself as you evacuate from a flash flood is extremely important, as there are many things that can go wrong as you act to quickly get to safety. Being aware of these tips in advance can help:

  • Keep your radio tuned to local weather alerts for real-time updates.
  • Have an evacuation plan that your household has practiced together.
  • Do not cross flooded paths or roads.
  • Prevent children from coming into contact with floodwater.
  • Be aware of several evacuation routes in your area in case some of them are blocked by water.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Treating Water Damage AND Mold for Residential and Commercial Properties

11/12/2020 (Permalink)

The common signs of fungi include visible patches in varying colors including black, green, red, blue, and white. Mold can produce a robust and musty odor; it extensively discolors walls, ceiling, and floors. Its presence can also cause allergens and irritants. Our prompt response can be a key to mitigating further mold growth, especially when there is or has been water damage. 
Mold damage in Middle Georgia is an unwelcome sight. This beautiful community is popular in art, science, health, entertainment and so much more. Any mold growth must be quickly handled. SERVPRO is your go-to mold removal and remediation service for residential and commercial properties. 
The historical aspects of our Georgia neighborhoods are why it is important to use an experienced and reputable company. Our technicians are IICRC certified, well trained and qualified to handle mold problems in your home or business. We work diligently to make sure that any mold problems are mitigated in an expedient manner. 
Ridding your property of mold helps to ensure the health and safety of family members and workers. Mold begins as a result of water damages. Our SERVPRO professionals enter your home or business with the knowledge and necessary facts of how mold growth propagates and how to repress cross contamination. 
We employ processes for removal of mold, which involves assessment and inspections; advanced mold containment procedures and specialized air infiltration treatments. We will expertly clean your furnishings and belongings; we disinfect and deodorize. Depending on the extent of your mold damage, we provide both minor repairs and major repairs both in homes and businesses of all sizes. In the case of extensive infestation and contamination, materials and possessions may be discarded according to prevailing codes.
The professionals at SERVPRO of Macon will help to protect and secure your property to get it back to a preloss condition. We are locally owned and operated. Having just one qualified company with a full range of remediation and restoration services will save our property owners time, and keep costs low. Call us at 478-474-6700 so that we can answer any questions you have and to introduce our many mold and water remediation services to you.

Why SERVPRO You Ask?

11/3/2020 (Permalink)

White male with black suit, white shirt and red tie Come meet our franchise owner, Carl Goodrich.

SERVPRO of Macon is a locally owned and operated business for 39 years. We are a local business that takes pride in helping our community become a safer environment for everyone. SERVPRO Industries has over 1,700 franchises across the country and Canada. What does this mean to a consumer? This means we are close by and faster to any sized disaster!

We at SERVPRO of Macon service most of middle Georgia in Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration, Cleaning Services that range from general cleaning to Biohazard cleanup like Trauma and even viral pathogens. We handle all of these areas of expertise for both residential and commercial customers. Our goal for every situation is to make it “Like it never even happened.” We truly understand what a business owner or homeowner feels when things happen out of nowhere and not sure where to begin. You can rest assured that the SERVPRO of Macon staff members are highly trained in property damage restoration and get you back up and running because we operate under the 1-4-8 rule for service response services.

  • ONE- Within one hour from the first notice of your loss, a SERVPRO Franchise will contact you to arrange for service.
  • FOUR- Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to mitigation services
  • EIGHT- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communication to the appropriate person.

 We are also very involved in our local community and plan to around for hundreds of years to come! We have built relationships with many residents, other business owners, leaders, insurance agents and adjusters.

If you’re ever in need of any of our services, have any questions or need a quote, don’t hesitate to give us a call at 478-474-6700.

Our New Normal To Business Owners

11/3/2020 (Permalink)

Certified: SERVPRO Cleaned stand A defensive cleaning program fit for your needs!

We all in some form or fashion have taken things for granted. Small things, like being able to walk into a gas station to pay for gas, snacks or drinks with no worries. Walking into a department store and browsing all the deals and sales going on that you just can’t live without. Or maybe even going to the beach with your family and going to that seafood restaurant that you only get to visit once a year. COVID-19 has definitely put an impact on business owners during these unprecedented times. Millions of business owners were forced to shut down during the crisis and begin to reassess the “new normal”.

SERVPRO of Macon can help with the new normal by offering a Certified: SERVPRO Cleaned program. Customers and even employees can feel at ease knowing that you are going above and beyond the basic cleaning needs. SERVPRO Cleaned program is a weekly, bi-weekly or monthly viral pathogen cleaning service, designed just for your business. We can tailor to your needs on a daily, weekly or even monthly basis. Each time your business is cleaned by our professionals, we will leave a Certified: SERVPRO Cleaned sticker on your door or window that shows SERVPRO of Macon professionally cleaned and disinfected your business and the date that the cleaning was performed.

No one knows how the future of business owners will look like. But at SERVPRO of Macon we know that our Certified: SERVPRO Cleaned program will help business owners like you keep our community safe.

For more information on our new Certified: SERVPRO cleaned program, contact us at 478-474-6700.

Planning Out Your Disaster Recovery as a Business Owner | SERVPRO® of Macon

10/23/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of Macon is your go-to in case a disaster occurs. Get in touch with us to learn more @ 478-474-6700

Making decisions is something that no business owner is a stranger to, but when you have to make decisions about something more abstract, such as disaster preparedness, it can be difficult. It is impossible to know when disasters will strike, but unprepared businesses are often ruined by their damages, so considering how to recover is so important for planning ahead.

Planning for safety precautions is the most important thing you can do, as this is the utmost concern as a business owner. Once you have your emergency and evacuation procedures in place, you can then move on to thinking about what steps you will take for recovery and researching your options for making the process easier on yourself.

Planning Ahead to Recover From a Disaster at Your Business

Contact your insurance agent and your restoration company. Every commercial policy will vary in regard to what disaster-related damages are covered, so contacting your agent quickly after you discover what damage has occurred is key to getting your claims process started. From there, contact your commercial restoration company right away so they can begin handling the damages and preventing secondary issues from arising.

Let customers know how they can help you out. How you will be able to continue operations is entirely dependent on the extent of the damages your building sustains, but as long as you keep your customers in the loop, you can maximize your support during this time. Whether you are doing partial service, limited hours or transitioning to gift card sales during the recovery process, keeping in touch with customers will help you maximize your revenue during a difficult time.

Make use of the financial assistance that is offered. Even if you can claim your damages with your insurance provider, there can be many costs that are not covered, such as loss of income and excess damages. The disaster loan program through the Small Business Administration is designed to help with this, so see if you qualify for funding options through them.

If your business has been damaged due to a disaster, we’re here to help. at any hour to report your damage or to learn more about our commercial restoration services.

How Our Customers Benefit From Our Restoration-First Mindset | SERVPRO® of Macon

10/9/2020 (Permalink)

large red diamond shape sign with Natural Disaster written in large black print Have you sustained property damage and feeling overwhelmed? We are here to help, contact SERVPRO of Macon!

It’s never enjoyable to experience household damage for any reason, but when it is the result of an emergency or disaster, it can be extra difficult. The emotional recovery process is just as difficult as the physical one, and as you and your family work to regain your sense of normalcy, having help with the restoration can make such a big difference.

Over the years, we have helped so many families regain their sense of home after a disaster, and we understand just how important our services are to healing. Restoration, instead of replacement, focuses on completely restoring your home to its pre-damaged state instead of simply recommending you liquidate your property and replace everything you love. This approach can help you save time and money and help your family heal.

Why We Advocate for Restoration Instead of Replacement

We can help you save money on your insurance. The specifics of what is covered on your insurance can vary, but many types of damage can be claimed—which is helpful for costly incidents, but can also cause your premium to increase accordingly. Our restoration-first mindset keeps the amount you have to claim on insurance lower, saving you money in the long run.

We can protect your sentimental items. In the event of a disaster or emergency, a quick evacuation is often required to keep your family safe—meaning you will typically have to leave behind many of the objects you love. That is why we have invested in cutting-edge restoration technology, which allows us to restore even the most delicate of items such as family photographs and documents that have been damaged by fire or water.

We make sure your home feels like home again. Returning home after any type of disaster can be an emotionally charged scenario, but when you open the door to see your home restored to its pre-damaged condition, we hope your emotions are all positive ones. We work to handle all the small cosmetic touches that make a house a home, so you can feel at ease as soon as you get through the door.

If you have damages and are feeling overwhelmed, we are here to help. You can call us as soon as you need to in order to begin the restoration process. Visit us at to learn more.

Checking Your Home for Water Damage | SERVPRO® of Macon

9/21/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Macon, we are your local water restoration experts.

Performing regular maintenance on your home is one of the best things you can do to keep it in a well-maintained condition, but have you thought about checking specifically for water damage? Water damage introduces problems you can see, but more dangerously, leads to structural problems that can become extreme with time.

It is wise to regularly check for water damage as part of your home maintenance so you can catch any issues early on. This not only lessens the damage that the moisture buildup can cause, making it easier to treat, but it can also reduce the overall amount you have to claim with your homeowner’s insurance.

Where to Check for Water Damage in Your Home

Inspect your walls and ceilings. Your home’s drywall is designed to hide many unsightly things, such as wiring and plumbing, but it can also hide water damage well too. Fortunately, if you know what to look for, signs of damage can be easy to spot. Bubbling paint, soft spots and discoloration are all common signs that there is an issue present.

Don’t forget to look down. The subfloor is designed to give your home a solid foundation, but it can also absorb water if moisture works its way down to the base of your room. If you notice issues with your floor, including buckling or waviness, there might be moisture within your subfloor that is causing it to swell and cause problems.

Inspect your roof. Your roof is always the biggest defender against water damage, so keeping it in good shape is a great thing to prioritize. Going outside with binoculars can teach you quite a bit about the condition of your roof, as you can check for loose or missing shingles, upended flashing and other areas where water might be likely to leak in.

Pay close attention to the basement. Letting your basement become musty is not just unpleasant—it can cause serious household issues, too. Water can seep in through your foundation walls or begin to infiltrate the basement with heavy rain, leading to mold and mildew growth in addition to structural issues with your foundation.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Risk Reduction Tips for Preventing House Fires | SERVPRO® of Macon

9/8/2020 (Permalink)

white fire alarm being tested by a person If you experience any property damage due to a fire, we are here for you. Contact SERVPRO of Macon to learn more.

While most of us would agree that experiencing a house fire does not sound like something we want to endure, have you thought about the ways you can actively keep your home safer from one?

Preventing a fire from starting and knowing what to do if one does occur is so important to your safety and your home, especially when you consider that it takes less than a minute for fires to spread.

Taking action toward fire safety is not a complicated process and it will provide you with extremely valuable peace of mind as you go about your days. Here are some of the best tips we have for fire safety.

How Can I Actively Keep My Home Safer From Fires?

Check your smoke detectors. The first thing we recommend for fire safety is making sure you have an adequate number of smoke detectors and that you are checking them regularly to ensure they are operational. Smoke detectors should be on every floor and near every sleeping area, and should generally be tested monthly to ensure they are operational.

Create a fire escape plan. If you do hear an alert from your smoke detectors, knowing what comes next is key. Having a fire escape plan that you and your family can execute in under two minutes will help you get everyone to safety in the event of a fire starting so you can get outside and call for help quickly.

Limit your fire risks. Good habits around the house can go a long way toward your fire safety efforts, too. Even little things such as being careful with candles, avoiding leaving the stove unattended and being safe when grilling can go a long way in reducing your chances of ever experiencing a house fire in the first place.

Keep a fire extinguisher handy. If there is an open flame nearby, it is wise to have a fire extinguisher nearby, too. Be sure it is operational, rated for the right type of fire you might be dealing with and that you know how to use it. If a fire is contained and small, extinguishing it can help prevent it from becoming a much larger problem.

If your home is damaged by a house fire, we are here to help. Our expert fire restoration technicians are here 247 to spring into action as soon as you call. Contact us at any hour to report your damage and receive a quick response.

Keep Your Household Safe in the Face of Severe Weather | SERVPRO® of Macon

8/24/2020 (Permalink)

large yellow storm warning sign in front of dark forming clouds SERVPRO of Macon is here to provide you with a rapid response. Contact us right away if you experience any storm damage

When thunderstorms come and go regularly, it can be easy to discount their impact—but every severe storm does have the potential to lead to damage.

It is important to do what you can to prevent storm damage well in advance, instead of waiting until one is forecasted to take action. Through advanced preparation, you can better keep your household safe and mitigate the impact of severe weather on your family.

Mitigate the Impact of Severe Weather on Your Family

Prepare your home as much as possible. There are some storm damages that just can’t be avoided, but one thing homeowners can do to reduce their chances is maintaining the trees around their yard by trimming back any loose branches that could become projectiles. To increase your comfort in the aftermath of a storm, adding a household storm generator to your efforts is advised so you can continue to use your electricity.

Create a family communications plan. If your family is the type that is always on the go, it is important that everyone in the household knows exactly what to do if a storm catches them while they are out and about. Having a check-in system is so important for everyone’s peace of mind. For those of you who are home, be certain you know exactly where will be safest to shelter from the storm.

Make sure your emergency kit is stocked. Keeping an emergency kit in your home is a great idea for being as prepared as possible. Keep everything your family might need access to both during a storm and in the aftermath just in case. Food, sealed water containers, and flashlights and batteries are all good things to include, and do not forget to pack for your pets as well!

Consider getting a weather radio. Though we are used to relying on our cell phones for all weather alerts, having a more analog system such as a weather radio in your emergency kit is always a good idea. Missing emergency alerts can be extremely dangerous, and if severe weather knocks out cell reception, having a backup method for receiving alerts is so important.

If your home is damaged by a storm, you can depend on us to take care of any damages. to report damage and receive a rapid response.

We specialize in Flood And Storm Damage

8/6/2020 (Permalink)

lighting striking hillside during storm at night We are the experts in Flooding and Storm Damage. Call us today at 478-474-6700!

We specialize in Flood And Storm Damage

SERVPRO of Macon is ready to assist if you have experienced flooding from an outside source caused by storm or unwanted water such as sewage backup in your home or business.  Our technicians are faster to any size disaster. We have the training and the professionalism to ensure the space is restored as quickly as possible. Our goal is to get you back “Like it never even happened.”

Within four hours of the loss notification, we will be on-site to help ensure a water damage is handled properly by completing the following steps:

  • Inspection- We will inspect the affected areas of your home or commercial site to determine the extent of the damage. From there, we will discuss the inspection with your insurance agent or company and answer any questions before performing any work.
  • Emergency Services- Our technicians will take immediate and necessary steps to protect your home or business such as your personal belongings from further damage by extracting any water and prepare for drying. We will discuss each step with you and your insured.
  • Monitoring- To ensure your personal belongings are dried to appropriate industry standards our technicians will monitor the drying process. Written monitoring reports will document the drying process. The results will be consistently communicated to you throughout the monitoring process.
  • Restoration Services- During the restoration process, our professionals will repair structural materials, reinstall carpets and clean affected areas of the property and belongings. A final walkthrough of the job site will be conducted to ensure your property was returned at its preloss condition.

SERVPRO of Macon is ready to assist your loss of any size, day or night, and available 24 hours/ 7 days a week.

Call SERVPRO of Macon today at 478-474-6700 and our professional team of technicians will respond quickly to your home or business.  We are here to help!