Recent Posts

Emergency Water Damage Service: 24/7/365

4/24/2019 (Permalink)

SERVPRO of Macon is available 24 hours a day, 7 days a week, 365 days of the year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (478) 474-6700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Macon has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information?
  • Your insurance information? (Company and Agent) if your filing a claim
  • The street address of the water-damaged home or business?
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

Do’s and Don’ts of heating your Middle Georgia home

4/24/2019 (Permalink)

Even though Macon usually has mild winters, there is still a need for heating homes or businesses at some point during the winter months.  

Remember these tips when heating your Macon home or business:

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater.  Have a three foot "kid-free" zone around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be completely cooled before putting them in a metal container.  Keep the container a safe distance away from the home.  
  • Remember to turn portable heaters off when leaving the room or going to bed. 
  • Always us the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 
  • Test smoke alarms monthly. 

Should you suffer fire damage, contact SERVPRO of Macon at (478) 474-6700!  Let us help you make it "Like it never even happened."

Content Restoration after a Fire

4/16/2019 (Permalink)

Your home or commercial facility contains many of your most valuable possessions. SERVPRO of Macon understands the trauma that follows a loss. When fire damage takes control of your life, we help you take it back.

Some of our Contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Macon technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office and move them into our secure facilities.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Macon  technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO of Macon can provide wet or dry cleaning. Additionally, all the other restorable contents will be cleaned and deodorized to as near as pre loss condition as possible. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more.

Call SERVPRO of Macon today! (478) 474-6700

What happens when you let water damage sit...

4/16/2019 (Permalink)

The sooner you respond to a water emergency on your property, the less the damage will cost you. Go with the team that’s faster to any-sized disaster.

  • Within Minutes - Water is absorbed into walls, floors, upholstery and belongings. 
  • Within 1 to 2 Hours - Drywall swells, metal surfaces tarnish and furniture begins to warp/mold.
  • Within 48 Hours to Week - Mold grows, doors and furniture warp, metal begins to rust.
  • Over A Week - Structural safety, mold growth, and biohazard contaminants pose serious risks.

Here at SERVPRO we have the following Service Response Guidelines*:

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Restoration Work after Storm Damage

4/15/2019 (Permalink)

Sometimes unexpected things happen to our homes. One of these can be a tree falling thru our roof in the middle of the night due to a storm. When this happens, our team is available 24/7 to respond.

One of the major concerns is secondary damage such as rain. If a tree falls thru the roof and leaves a big opening you could be looking at a very expensive restoration project versus the initial damage. I is important to get a temporary cover on the roof or side of the house that is damaged.

It is important to have adequate manpower to extract the water immediately but also make sure that additional water does not come in. Once the water is extracted, the drying process can begin. We have large commercial desiccant dehumidifiers designed for climate control in large facilities. 

If you have any questions about Large Loss capabilities, contact SERVPRO of Macon at 478-474-6700 24 hours a day.

Cleanup after Hurricane Irma

4/15/2019 (Permalink)

In September 2017 high winds of up to 60 mph came thru Macon and caused extensive damage all over town. 

Our team at SERVPRO of Macon was ready for the damage. We are prepared to respond to any type of disaster 24/7. We responded by having the manpower to provide temporary roof tarping immediately. We then addressed removing water inside the homes and starting the drying process. We also provided manpower to protect contents in homes where there was a need.

It's important to have trained manpower whenever these types of events happen. Because not every loss is alike. 

SERVPRO of Macon has the capabilities to handle any size loss. If you have any questions about our Storm Loss capabilities, contact us anytime at 478-474-6700!

Tips to protecting your property from storm damage

4/12/2019 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

Do you have an ERP for your business? Ask your SERVPRO of Macon Sales and Marketing Representative! 

Tips for lessening water damage for your business

4/12/2019 (Permalink)

In the event that your business has a water loss; here are some steps to help minimize damage and get you back in business.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Things to consider about mold around the home

4/10/2019 (Permalink)

One of the many questions SERVPRO of Macon gets on a regular basis is “How do I know if I have mold?”

Mold requires moisture and a food source to grow such as wallpaper, drywall or other organic building materials. In most cases, mold grows from having high humidity in your home or business, a non-ventilated bathroom or a recent water loss. However, if you believe that you do have mold growing in your home or business it is best to have a qualified environmental lab take samples.

An environmental lab will be able to explain the testing process and provide results based off of the samples taken from your home. Based off of those results, they provide recommendations on how the mold would need remediation. Then, SERVPRO can take those results and recommendations to properly remediate the home or business of any microbial growth.

Want us to take a second look at possible mold? Give us a call at 478-474-6700!

Things to know about Tornadoes

4/10/2019 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast but have been known to move in any direction.
  • Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
  • T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
  • A tornado normally appears transparent until it picks dust and mud from the ground.
  • The USA averages around 1,200 tornadoes every year, more than any other country.
  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

  • Dark, green tinted sky
  • Large hail
  • Low-lying rotating cloud
  • Loud roar similar to a freight train

We are in the peak of tornado season here in Alabama and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.


Source: Stormaware.mo.gov/tornado-facts-history