Recent Posts

Choosing an Expert Team for Your Home’s Restoration | SERVPRO® of Macon

4/21/2021 (Permalink)

insurance document, pen and blue book sitting on black tabletop Contact SERVPRO of Macon today. We work with you and your insurance company to get things back to normal quickly.

There is never a good time to discover that your home has sustained damage due to a fire or natural disaster, but in case you do, it is important to have a plan. The restoration team you choose to handle the job will be the biggest factor in how smoothly the process goes, which is why understanding who you are working with is key.

Many people do not understand what a threat it is to have something happen to your home that causes damage. About one in every 350 homes will have to file a fire claim in the U.S. this year according to the Insurance Information Institute, and if you add fires into the statistics about water and storm damages, the likelihood becomes much higher at one out of every 20 homes.

Do not let these statistics scare you, but do use them as a catalyst for making a solid plan in case damage occurs to your home. A restoration company that has the right experience and training is key to being certain your home will be restored properly and in a timely manner—that is why we invest so heavily in our technicians’ education and training.

Choosing the Right Team for Home Restoration Work

When you put your faith in SERVPRO of Macon for your home restorations, you will be assured that you are getting the best people possible for the job.

We train every one of our technicians extensively, not just with our own heavily researched materials, but also using certifications and guidance from the Institute of Inspection, Cleaning, and Restoration Certification (IICRC). The IICRC is a nonprofit that sets the standard for the restoration industry, which is why we encourage all of our technicians to pursue the certifications that they offer.

Because training is such a major component of the work that we do, we feel confident in our ability to handle any type of restoration job that area homeowners need. From fire to storm to water damage, you can call us any time of the day or night and be certain you will get highly trained technicians to handle the job.

If your home is damaged due to a fire or any other cause, you can always count on us for restoration assistance. We have teams who are available 247 in the event of an emergency. Contact us at anytime to learn more about our restoration services and how we can help your family.

Get Your Storm Damage Handled With the Right Restoration Company | SERVPRO® of Macon

4/12/2021 (Permalink)

large downed tree laying on top of light brown house Choosing the right restoration company is crucial to getting things back to normal. Call SERVPRO of Macon to set up an appointment

Thunderstorms can be a part of warmer weather, but their frequency should not lead to a lax attitude about their dangers. Storm damage is serious, and it has gotten even more dangerous recently.

While no one knows when a storm will strike, we strongly advise drafting a storm recovery plan before you ever need one—this way, if you do discover damage, you will be certain that you know exactly what to do.

The most important thing you can include in your storm recovery plan is what restoration company you will go with, and it is vital to choose the right one. Deciding now gives you a chance to do your research and make sure you are choosing wisely—here’s how to do it:

Deciding in Advance on Your Storm Restoration Company

Choose a company with a good reputation. Because of all the homes and businesses that are impacted by a damaging storm, many people will want restoration quickly and may not do their research to make sure a company is legitimate. Avoid getting scammed by looking into your chosen company’s background—make sure they have good reviews from people in your community and that they are respected as restoration providers, as well.

Choose a company that can handle demand. After a storm, many people will likely be experiencing damage in a small area, which can get overwhelming quickly for those who are not equipped to handle it. Thankfully, we have a nation of other SERVPRO® locations on our side, allowing us to provide the same level of service whether we have one job or one thousand people needing restoration.

Choose a company that prioritizes your call. It will never feel convenient to receive storm damage to your home or business, but the last thing you need is to contact your restoration company to no response or one that makes you feel like a burden. We encourage people to call us 24 hours a day with our emergency line, so you can report your damage as soon as it is discovered and we can get to work formulating a response.

When you have damage from a storm to your home or commercial building, you can always depend on us to handle it. Contact us at any hour to see our exceptional service in action.

SERVPRO of Macon are 24 hours a day, 7 days a week including holidays. 

How a Small Leak Can Become a Big Problem

4/9/2021 (Permalink)

Putting on “band aids” to temporarily fix a leaking pipe under the bathroom sink or a towel under the refrigerator because the seal is bad will lead to a bigger problem in the long-run. Overtime that small leak can lead into one issue to another- like Mold or structural damage. Being proactive and regular checking, these potential threats could save you money or even an insurance claim!

Standing water and moisture will create an environment for bacteria and even mold growth. In some cases, it may appear on the outside the area is dry but underneath could be a perfect spot for mold or bacteria to grow. The experts at SERVPRO of Macon uses specialized equipment to determine what porous materials may need to be removed or repaired. The level of restoration will depend on the category of water that occurred when the damage happened.

Steps from Beginning to End

  • Inspection and Assess the affected area(s)
  • Extract the Water and Mitigate to prevent further damage
  • Drying and Dehumidifying
  • Cleaning & Sanitizing
  • Complete Restoration-Restore your home and begin repairs if needed

Call SERVPRO of Macon

All of our  IICRC Technicians are certified and will follow the industry standards to ensure your home is clean, dry and safe! Water damages happen every day and can happen at any time. SERVPRO of Macon is an emergency service that’s available 24-hours, 7 days a week including holidays. Contact us anytime at 478-474-6700.

SERVPRO of Macon offers Sewage Clean-up

4/9/2021 (Permalink)

two people in full PPE in bathroom Pictured are two of our technicians cleaning, sanitizing & deodorizing after a backed up commode at a local business.

Have you ever been sitting in your home or business and hear gurgling noises coming from a different part of the house? Or walked into the employee restroom and smell, see and hear sewage backing up into the commodes? More than likely a sewer line has backed up into your home or business. Backed up sewer lines can leave your home or business with several inches of bacteria. Not to mention, it can be EXTREMLY DANGEROUS to you, your family members and/or employees.

Common Sewage Issues

  • Sewage line backup
  • Overflowed commode or sink
  • Leaking appliances
  • Tree roots
  • Grease

Who do I call?

Contact your local plumber to get to the root of the problem. Once that has been fixed-

You call SERVPRO of Macon right away! With over 40 years of experience, IICRC trained technicians and the latest equipment, we can get your property back “Like it never even happened.” Depending on the severity of the damage, sewage can destroy flooring, walls, furniture, clothing and priced possessions. Sewage carries all sorts of bacteria, diseases and toxins that can be very harmful. But don’t worry, we will take care of getting your home or business free, dry, clean and safe for your return.  

SERVPRO of Macon is locally owned and operated and have been in the Macon and middle Georgia area for 40 years. We will arrive in full PPE (Personal Protective Equipment) and move swiftly to remove all the contaminates safely and effectively, sanitize and deodorize the affected areas and restore your property.

Contact us day or night at 478-474-6700!

SERVPRO of Macon's 1st Virtual CE Class

4/9/2021 (Permalink)

Orange roof top servpro cleanup and restoration For any questions about the CE Class call us at 478-474-6700 or email

SERVPRO of Macon will be having our 1st Virtual Continuing Education class on April 22, 2021!

“Water Damage/ Restorative Drying for Water Damage”

Attendees will receive (2) insurance credit hours

Location: Virtual Classroom with Secure Password

Date: April 22, 2021

Time: 9:00 AM – 11:00 AM

Registration Time/Roll Call: 8:51am- 8:59am

Location: Virtual

Course #59575

*Please note, 100% attendance with photo ID is required to receive CE credit. Virtual classroom will open 1-hour prior to check photographic ID and confirm license number. *  *You must have a camera and audio connection

The 2-hour Water Damage / Restorative Drying for Water Damage CE Course is scheduled to start at 9:00 am, and the secure password to access our virtual classroom.

Please note that even though the class is being held in a “virtual classroom,” specific state guidelines must still be met in order for you receive Continuing Education credit.  On the day of the class we will need to confirm your identity, collect your Insurance License # / National Producer Number (NPN), and document your “time in” and “time out” of the classroom.  This REQUIRES that you have a Zoom account and are using a device that has a camera and a microphone. 

In order to do this securely, we will be opening our virtual classroom at 8:00 am, which is one hour before the class is scheduled to start.  When you log-in, you will be placed in the virtual lobby, which will allow us to bring you, and the other attendees, into the classroom individually so that we can securely view and document this required information. 

Should you have any questions, please reach out to me at 478-474-6700 or

We look forward to seeing you in our class on April 22, 2021.

Have a Water Damage Emergency?

4/6/2021 (Permalink)

After the snow smelts, the sunshine is bright, the flowers are blooming and the birds are singing their glorious songs- it’s break time! Maybe take a day trip to a local beach or maybe a weekend get-a-way to enjoy the nice spring-like weather. As you’re walking up to your home you notice some moisture on the front windows. You silently panic and ask yourself, “Did I turn off the air conditioner”? Then the unthinkable is revealed. The air conditioner that’s installed in the attic has apparently stopped working! Maybe the pan overflowed or clogged drain lines? The ceiling appears to be wet and cracked. The temperature in the house is 85 degrees!

Call SERVPRO of Macon at 478-474-6700 

You never know when things like this will happen. No matter what may have caused your water damage, you need immediate attention to begin the water removal process and structural drying to get your home back “Like it never even happened”. We have the equipment, the man-power and the time to assess the damage, mitigate and restore your home.

SERVPRO of Macon is a 24/7 emergency service for water damage. You can expect an immediate response day or night! We operate under the 1-4-8 rule for service response services. SERVPRO of Macon will help provide guidance and assistance to ensure the best decisions are made.

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

SERVPRO of Macon is your #1 Water Restoration Service provider for over 40 years! Contact us at 478-474-6700!

Simple Projects to Stop Home Rainwater Damage | SERVPRO® of Macon

4/5/2021 (Permalink)

bright blue rain splashing into a pool of water If you need help dealing with any damage caused by water, contact SERVPRO of Macon today!

You know that flash flooding, strong thunderstorms or interior accidents (like a burst pipe or malfunctioning washing machine) can produce enough water to damage your home.

These can happen frequently in homes, so most of us are prepared to deal with these types of problems. Or we at least have some idea about the things we can do to protect our homes from them.

Here’s another item to add to your list: heavy rains.

Rain can create a real problem for homeowners, especially if you aren’t doing regular home maintenance. Over time, that can lead to progressively more serious levels of water damage.

A Common Homeowner Headache

How likely is it that you’ll have to deal with home water damage this year? Our answer is simple: It’s more likely than you imagine.

It all comes down to doing the math. About one in every 50 Americans will need water damage restoration in 2021. Friends, family members and co-workers may be filing claims this year, too.

We hope you don’t have to file a claim, but we’re here to help you if you do!

Stop Rainwater Damage

Use these basic guidelines to help ensure your home is safer from long-term water damage due to rain:

Don’t overlook the value of native plants. If you do a little homework, the flowers and shrubs you use to help you landscape your home and add curb appeal can also become an added layer of protection. You may want to research native plants in our area to

Look for ways to make your roof safer. Experts estimate that almost 95% of damage is caused by water finding its way through gaps. Sealing your roof can help by keeping water out of gaps between your shingles.

Consider the way your yard drains. Knowing how your yard drains is key to protecting your home. If the water in your yard drains toward your home, then you may want to connect with a landscaping expert. They can help you find ways to protect your yard.

If you need help dealing with damage caused by water, fire or any other issue, we’re here to help you restore your home. We have crews who are available 247 in the event of an emergency. Contact us anytime to learn more about us and how we can help you restore your home to its original state.

Water Removal from your Crawl Space or Basement

4/5/2021 (Permalink)

Advanced inspection equipment meter with servpro house We only use advanced inspection equipment to determine moisture content.

Do you know who to call or what to do if your hot water heater line rusted out and flooded your basement or crawl space? What if your sump pump failed during hurricane season and your entire basement has a foot of standing water? Water emergencies happen when you least expect it-therefore you’ll need to take immediate action to being the mitigation process. Call the professionals at SERVPRO of Macon!

Getting To The Source

The main thing is to begin the water extraction process to be able to save the affected areas as much as possible and get the area dry before any possible mold can set in. Our certified technicians are trained to extract water and sewage damage by using specialized equipment quickly and efficiently. Our professionals will also begin to remove any germs, mold or odors the damage has left behind. You can always depend on SERVPRO of Macon to mitigate any water or sewage cleanup and deodorize your home “Like it never even happened.”

SERVPRO of Macon is a 24-hour emergency service that has been servicing Macon and Middle Georgia for over 40 years! We’ll work with you and your insurance company to make the process seamless as possible. Contact us anytime at 478-474-6700.

Residential Fire Safety Checklist

4/1/2021 (Permalink)

Fire flames SERVPRO of Macon is an emergency service 24-7/365. Contact us at 478-474-6700

What do you need to know about fire safety?

  • Check smoke alarms regularly. Set a reminder each month to check each alarm. Fire Alarms should be placed in every room of the home.
  • Have an escape plan. A fire can spread very quickly in just a matter of minutes. Having a fire escape plan for each family member will help save lives! Make sure that each member knows where the fire safety spot is outside the home & practice your plan regularly.
  • Keep flammable items such as candles or wax burners attended. Candles should be kept at least 1 foot from walls, curtains, furniture, blankets small children and animals
  • Grease fires are a leading cause in residential fires. Never leave hot or cooking grease unattended! If the grease catches fire, NEVER throw water or any of liquid on it. This could cause the fire to spread. DO-NOT wave a towel or rag to try to put out the fire. This also can cause the fire to spread or even cause serious injury. Using banking soda or even salt should do the trick if contained in a pan. Call 9-1-1 if hurt or injured. Then call SERVPRO of Macon to assess any damage
  • Heaters should be kept at least 3 feet away from flammable materials such as walls, curtains, furniture, blankets and even pets. Always make sure to turn off and unplug when not in use, leaving a room or your home
  • Always make sure to clean your lint trap from the dyer at every use. Your dryer vents should also be cleaned regularly as well
  • Do not smoke while lying down or using oxygen. Check to make sure the fire material such as cigar or cigarette is completely put out in the appropriate ashtray. Always keep lighters or matches away from children
  • Close your door. If a fire breaks out in the middle of the night, the closed door can help with the spread of smoke, soot, fire and heat. Having a fire alarm in every room should alert you should a fire break out in another part of your home
  • Get out! Always remember to STOP. DROP. GO! Crawl under any smoke and find the nearest exit. Try to remember to stay calm and don’t hide from firefighters! Make sure to tell them of any possible children or pets that could be trapped inside. Do not go back into the home unless a firefighter advises you to do so.

Every year fire departments respond to over 350,000 residential fires according to the National Fire Protection Association NFPA. Most home fires and fire deaths are caused by cooking, heating, electrical distribution and lighting equipment, intentional setting and smoking materials.

SERVPRO of Macon can help if you find yourself in this type of disaster.

Contact us at 478-474-6700. We’ll make it “Like it never even happened.

In case a fire breaks out at your workplace

4/1/2021 (Permalink)

Fire Drill Be proactive! Regularly schedule fire drills with your workplace

A fire is very terrifying and the marks it can leave are devastating. Fire can result in serious injuries or even fatalities. Workplace safety for all employees is your number one concern. What can you do to help keep your employees safe?

Have an effective workplace Fire Evacuation Plan is important and being proactive to fire safety will save lives. Know the location of each fire extinguisher in the building. Know where all and nearest emergency exits are. Once a fire is detected, alert all employees or people within the building by shouting and/or pulling reachable fire alarms. Find the closest exit to evacuate the facility promptly. Do not lock the doors behind you, just close them. Ensure all people are accounted for. Do not re-enter the building. Members of your Remember to stay calm and call the authorities.

Be proactive! On a regular basis, practice a fire drill. Having an effective plan will save lives. Every employee should know where all fire extinguishers are located and how to properly use them if in the event a fire does breaks out. Having the right emergency evacuation plan in place will better help the outcome. The last thing we think about is a fire destroying the place of business we go to every day.

How Can SERVPRO help?

SERVPRO offers highly trained and experienced Fire and Water Restoration Technicians to help you get through this difficult time. We offer a board-up service to help protect any structural damage or windows. Our technicians will carefully inspect all affected areas and will look for fire, smoke and soot damage. If there’s any water damage, we will begin the water removal process and begin the drying process by applying air movers, dehumidifiers in the appropriate areas. From there- Our certified technicians will use our specialized equipment to remove smoke and soot damage from walls, ceilings, doors, floors and other areas affected. We will pack up any restorable items and bring them back to our facility to clean and sanitize each item. We will do everything we can to get it back to its preloss condition. Finally, the restoration process can begin. SERVPRO of Macon has a reconstruction department that will remove all necessary drywall, carpet or wood flooring. Our motto is to get it “Like it never even happened.” And we live by that! While you’re here, check out some of our reviews! You’ll be glad you did!

Should you or your commercial office experience a fire damage, contact us day or night at 478-474-6700.