Recent Posts

Signs of water damage?

4/6/2020 (Permalink)

Has your water heater leaked, busted or flooded multiple rooms? What about busted water pipes or hoses? Sewage backup into tubs or sinks? Do you have a basement that flooded from outside water such has groundwater or had a leaking roof or windows? Overflowed bathtub, toilets or sinks? What about a water line from a refrigerator or dishwasher hose? Or even had water damage from your HVAC Unit?

The damage this can cause can be devastating.  And Unfortunately, most home or business owners have experienced one or some of these water damages. Our SERVPRO of Macon technicians have the proper equipment to test for moister within your walls, floors and ceilings. Even if a wall doesn’t appear to be wet, it still needs proper testing and possibly treatment to prevent any mold or further damage.  Some cracking, bulging, or “soft spots” in the flooring are just a few signs of a water leak.

SERVPRO of Macon is faster to size disaster! Our technicians are ready and available 24 hours/seven days a week! For professional cleanup and restoration, contact SERVPRO of Macon at 478-474-6700!

24 Hour Service

4/6/2020 (Permalink)

two guys drying water For emergency services contact SERVPRO of Macon at 478-474-6700

Imagine it’s 2:00am and everyone is sound asleep. For some reason, your craving a midnight snack and head towards the refrigerator. You’re standing there drinking out of the orange juice jug and eating leftover chocolate pie from supper. You put it back in its spot so no one will notice ½ of it’s missing. On you’re way back to bed, you feel a wet spot on the floor. At first, you think, it’s some orange juice you spilled. But you keep walking and the water line keeping getting longer and longer! Then you realize, that isn’t orange juice!

Its water coming from the dishwasher line. One thing no homeowner wants to have happen is a water damage at 2:00am! Water quickly spreads throughout your home and gets absorbed into floors, walls and even furniture. The sooner you respond to a water emergency the less damage this can cause. SERVPRO of Macon professionals are available 24 hours/ seven days a week.

Our Service Response Guidelines

Within 1 hour from notice of your loss, a SERVPRO of Macon professional contacts you to arrange service.

Within 4 hours from notice of your loss, a SERVPRO of Macon professional is on-site to start the mitigation process.

Within 8 business hours of being on-site, a verbal briefing of the scope will be communicated to the appropriate person

Once we are at the location, we identify the source and the type of water. Measure the temperature and humidity for drying analysis. Survey the extent of the damage. Perform emergency water extraction then apply necessary treatments to help disinfectant, deodorize or prevent signs of mold or mildew. Drying equipment is also utilized and monitored daily to ensure its thoroughly dried. Our IICRC water damage restoration team will set up air movers, dehumidifiers, and possibly air scrubbers if needed. The technicians will walk you through the process of getting you back “Like it never even happened.”  

If you have a water damage, call the professionals – contact SERVPRO of Macon at 478-474-6700


4/3/2020 (Permalink)

SERVPRO of Macon has been in business for almost 40 years! We are Independently Owned and Operated. We specialize in Water Restoration, Fire Restoration, Mold Remediation, Storm and Major Events, Biohazard Cleanup, Cleaning Services, Building Services and Commercial Services. Our technicians are highly trained and certified by IICRC, The Institute of Inspection Cleaning and Restoration Certification.

SERVPRO of Macon is part of a franchise system, which includes one of the 1,700 locations across the country. As part of that system, SERVPRO of Macon operates under at the 1-4-8 rule for service response services.

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

SERVPRO of Macon is your trusted source for all of your Mitigation, Remediation and Restoration needs. We will strive to make it “Like it never even happened.”

Check us out on social media!

4/3/2020 (Permalink)

social media icons Leave us a review on any of these social media outlets!

Follow SERVPRO of Macon on social media! You can find us on Facebook, Instagram, YouTube, Google, LinkedIn and Twitter. Here, we keep you updated daily on what’s going on in SERVPRO news. Sometimes you may see day in-the-life photos or videos of our professional technician’s or project manager, our marketing staff getting to know our Agents and Customers, or the behind the scenes of our office staff. Keeping you updated with the latest news is one of our priorities! While you’re there, go ahead and give us a Google or Facebook review!


Common causes for house fires

4/2/2020 (Permalink)

The top most common causes of house fires

  1. Cooking Equipment
  2. Heating
  3. Smoking in bedrooms
  4. Electrical equipment
  5. Candles
  6. Curious Children
  7. Faulty wiring
  8. Barbeques
  9. Flammable liquids
  10. Lighting

According to the National Fire Protection Association (NFPA), the number one cause of home fires is unattended cooking. However, we realize that accidents happen. Having a fire extinguisher ready and available should be placed in your kitchen, garage or office. You should also know how to properly use a fire extinguisher for the in-case in the event you may need to use one.

Heating equipment such as space heaters should only be used if a small section of your home needs to be heated. The heater should be kept away from anything that could easily catch fire such as curtains, furniture, clothing, and even animals. We recommend your home or business should have alarms in every bedroom, outside each sleeping area and on every level of your home or business. We also recommend placing a Carbon Monoxide detector in every room that contains a fuel-burning appliance.

While smoking-related fires accounted for only 2% of all residential building fires, they were a leading cause of civilian fire deaths, accounting for 14% of fire deaths in residential buildings. Non-confirmed fires accounted for 93% of residential buildings smoking related fires.

An electrical appliance such as a microwave or flat iron can start a fire if it is faulty or the cord is frayed. Overloaded power adapter plugs can cause a fire from an overuse of electricity. If the power strip is not used properly, the results can be devastating.

Candles can smell nice and can come in handy to quickly cover up smells. However, 85% of candle fires are due to negligence. NEVER leave a burning candle unattended. NEVER burn a candle on or near furniture, curtains, walls or flammable items. If the candle is in a glass container, make sure to not let the candle burn all way to the bottom of the glass. The heat of the glass could explode, causing the wax to melt out or the wax/flame could fall out and cause a fire. ALWAYS keep candles out of the reach of children or pets.

It’s very important to teach our children fire safety! Most fires caused by children involve matches or lighters. However, studies have found that children playing with candles, stoves, fireworks and cigarettes are most common. You should lead by example, explain why they cannot use fire, treat matches and lighters like tools, keep matches and lighters out of reach of children, reward children for making right decisions with matches and lighters and encourage your child’s school to promote fire safety.

Kinks in wiring cause electrical resistance with the wire. Frayed wires and extension cords and even damaged phone chargers are some examples of faulty wiring. Do you know some of the signs of faulty wiring? Flickering or buzzing of lights, feeling a tingle when you touch an electrical appliance, discoloration around outlets or even unusual smells or odors coming from appliances or outlets are some signs of faulty wiring. It’s recommended to get an electrical check every 3-5 years. If you notice sounds coming from within your walls or attic, this could be a potential issue and we recommend you contact a professional to handle both the rodent infestation and any potential electrical issues.

When grilling outdoors, you should always keep your grill away from your home or structure. You should never leave your grill unattended and should always be properly cleaned when not in use. Grills should be kept away from tablecloths, plants, trees, children and pets. If using a gas grill, you should always check for leaks. A great way is to apply a soap and water mix to each connection in the gas lines. Turn on the gas and look for bubbles. If you see bubbles, tighten the fitting with a wrench and recheck. If unsure how to check, take your gas tank to your local propane company.

If you have flammable liquids in your home or business, they should be kept securely and away from heat sources. Always check the label for storing.

Did you know that lamp shades and light fittings can also contribute to house fires? Fabric lampshades can easily catch fire. Fabric shades are for accenting a room and lighting a path through an area. LED light bulbs are the coolest lighting available. They stay cool no matter how many hours the light is on.

For more information, please visit 

SERVPRO of Macon is always here when you need us. We care about you and your loved one’s safety. If you or your business experience any of these disasters, contact SERVPRO of Macon 24 hours seven days a week at 478-474-6700! Let us help you make it “Like it never even happened.”

Does your home or business have a fire extinguisher?

4/1/2020 (Permalink)

PASS, Red and Yellow letters Always remember to PASS

It’s very important to not only have fire extinguishers in your home or business but also know how to use them. Some safety tips are essential to know as it may one day save your home, business or even your life. Most fire extinguishers operate the same way. Make sure to stand six to eight feet away from the fire.

Fire Safety Tips:

Check all electrical appliances, cords and outlets monthly.

Carefully read the directions for proper use of space heaters, electrical cords.

Be vigilant in the kitchen. Always keep a close eye on food while cooking. If you leave the kitchen, turn the stove off. Take an oven mitt or spoon to remind yourself of the food left on the stove.

Keep fireplaces kept clean and free of paper, wood or flammable materials that can escape while burning or left unattended.

Always keep matches and lighters out of children’s reach.

Use candles safely by keeping them away from children, pets, furniture and curtains.

Test your smoke alarms monthly and change the batteries twice a year (I.e. Spring & Fall)

Practice fire drills at home and work

Always remember to PASS

Pull the pin at the top to break the temper seal

Aim the extinguisher low, pointing the nozzle at the base of the fire

Squeeze the handle to release the extinguishing agent

Sweep the extinguisher from side to side, continuing to aim at the base of the fire until it appears to be out

Did you know there are 4 types of fire extinguishers?

Water extinguishers

Water extinguishers are filled with regular tap water. The best way to remove heat is to dump water on the fire, however depending on the type of fire, this is not always the best option.

Foam extinguishers

The foam has a blanketing effect that knocks down the flames, smothering and cooling them. Hopefully preventing re-ignition of the flammable vapors by sealing the surface of the solution.

Dry Power extinguishers

Dry power fire extinguishers interrupt the chemical reaction of the fire by coating the fuel with a thin layer of powder, separating the fuel from the surrounding oxygen.

Carbon Dioxide (C02) extinguishers

C02 extinguishers contain carbon dioxide, a non –flammable gas. C02 is heavier than oxygen so these extinguishers work by displacing or taking away oxygen from the surrounding area. C02 is also very cold so it also works by cooling the fuel. C02 is non corrosive and on conductive.

It's that time of the year. Spring Cleaning!

4/1/2020 (Permalink)

house, fireplace, ceiling fan, refrigerator Spring cleaning tips from SERVPRO of Macon

Take the time to plan your spring cleaning session or sessions into your planner, without this you won’t know how long you have and you won’t ever get around to the actual cleaning! This is often a great time to really tackle the cleaning and a spring clean is a great way to just give your home a freshen up!

Tackle the big projects first! Get those out the way otherwise you may never get to them. Home projects include:

  • Vacuum all mattresses
  • Scrub out the oven
  • Clean all windows, inside and out
  • Wash down all the walls
  • Sweep out the garage and give a quick tidy up
  • Clean all ceiling fans
  • Clean out all closets and donate items
  • Move all furniture around and knock out those dust bunnies
  • Wash curtains, drapes, blankets and throw pillows
  • Wipe down baseboards
  • Snake the shower drain
  • Empty the pantry and refrigerator of expired items

Office projects include:

  • Organize the cabinets and drawers
  • Create action files for anything you can’t take care of right away
  • Clearly label any files or storage bins
  • Shred any sensitive documents that you don’t need to keep
  • Use pressurized air to clean computers, keyboards and other appliances
  • Dust bookcases and shelving units
  • Dust around and under everything
  • Wipe down furniture using furniture or wood-safe polish
  • Clean windows
  • Vacuum carpets/sweep/mop floors
  • Clean baseboards
  • Wipe ceiling lights

Our professional cleaning services have been part of the SERVPRO story for more than 50 years! With professional tools and a good eye for nooks and crannies, we’ll have your home or business sparking in no time!

If you would much rather hire someone to do your spring cleaning, give SERVPRO of Macon a call!

We are Cleaning Experts

3/18/2020 (Permalink)

Here to help picture SERVPRO is here to help during this time of need

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today SERVPRO of Macon 478-474-6700


SERVPRO of Macon: Locals here to take care of YOU!

12/26/2019 (Permalink)

SERVPRO of Macon employee group photo SERVPRO of Macon is a team of local professionals who live and work in the communities we serve, like Bibb, Twiggs, Monroe, Upson and Peach counties.

SERVPRO of Macon is more than a business- It’s a family of local professionals here to help should you ever experience a disaster in your home or business.

We’re an independent franchise, owned and operated by Carl and Martha Goodrich since 1981. The Goodrich family was born and raised right here in Macon, GA, and the people you see in the photo on the right are locals as well, which means should you ever need our help, you can trust your Middle Georgia neighbors to get the job done RIGHT. We live, work, eat and shop in Macon and Middle Georgia, so we make sure we take care of each customer as if they are family.

We’re also committed to giving back to our community. Before Tropical Storm Irma made its way through Central Georgia in 2017, our team donated dozens of bags of non-perishable foods, toiletries and supplies to the storm shelters. After the storm, we also aided families with immediate response in tarping roofs and getting buildings stabilized for cleanup. We’ve also helped families respond to damage from tornadoes, hail, flooding and more.

Call SERVPRO of Macon day or night, 24 hours a day at (478) 474-6700 and you can count on your neighbors to respond quickly and aid in your cleanup and restoration needs.

The Emergency Ready Profile (ERP)

12/20/2019 (Permalink)

Preparing your business from natural and man made disasters is critical. Due to recent storms across our country, Macon is not immune to natural disasters. It is important to make sure that you have the proper plan in place to be best prepared for when disaster strikes. 

SERVPRO of Macon has some great resources that can help you in planning the process. A few years ago we created a no cost app called the Emergency Ready Profile. This can be downloaded in the Apple App Store or Google Play store. This tool allows you to add emergency phone numbers and descriptions of where the cut off switches for your facility are located. The best part is you can print it out or leave it on your phone to access anywhere in the world. 

We also have team members that are available to complete the app with a basic walkthrough of your facility. Call us at (478) 474-6700 to schedule an appointment. This service is free.