Recent Posts

Tips to Help You Weather Spring Thunderstorms | SERVPRO® of Macon

3/5/2021 (Permalink)

heavy rain coming down from dark clouds If you experience any property damage from spring storms, contact SERVPRO of Macon @ 478-474-6700!

Are you ready for spring’s warmer weather? If so, you definitely aren’t alone here in Macon.

Many people spend the days before the weather starts warming up trying to decide how they want to spend the Saturday and Sunday afternoons. DIY projects are a popular option.

While you’re considering new paint colors and planning your landscaping, think about adding a few of these projects to your list. They can help protect you from the dangers of thunderstorms.

These steps will help you be sure your home is as ready as it can be for the hazards of spring storms.

Preparing Your Home for a New Season

Why not add these items to your to-do list for the upcoming warmer season?

Check your gutters for debris. Clean gutters are vital. They allow water to move the right way around your house. If your gutters are clogged, they can cause water damage.

If you have a sump pump, check it sooner rather than later. If your home needs one of these to keep water out of your basement, then it’s a good idea to be sure it’s working before you need it.

Check your home for other common storm damage hazards. Check for overhanging tree limbs, unsecured grills, and furniture or gazebos. Cut tree limbs that hang over your roof or garage and secure anything you can.

Inspect your roof for issues. You want to be sure your roof is in good shape if a storm starts hitting. Check for things like missing shingles and signs of leaks. Repair them to keep your home safer.

If a fire, flood or any other cause damage to your home, you can always count on us for restoration assistance. We are available 247 in the event of an emergency. Contact us anytime  to learn more about our restoration services and how we can help you.

SERVPRO Again Named Top 10 Overall Franchise in the Nation, #1 in Category

3/1/2021 (Permalink)

Words cannot express the excitement we have being named #10 overall in the franchise system in the nation by Entrepreneur Magazine! We also earned the position as the #1 franchise in the cleaning and restoration industry for the 21st year in a row! 

Our franchise just celebrated our 40th year as an independent franchise in January 2021. Since January 1981, Carl and Martha Goodrich opened SERVPRO of Macon. Developing relationships from all walks of life in helping people get their homes or businesses back to it's preloss condition to being an active member in the community is what it's all about! With over 1800 franchise locations across the United States and Canada, SERVPRO is here to help and isn't going anywhere! 

If you don't already have a copy of the January 2021 issue of the Entrepreneur Magazine, Check out out the article here ! 

Contact us 24/7-365 at 478-474-6700

"Like it never even happened."

Helping Middle Georgia Businesses Thrive After a Natural Disaster l SERVPRO® of Macon

2/22/2021 (Permalink)

SERVPRO employee wearing black shirt reviewing restoration plans on tablet with business owner in gray suit SERVPRO of Macon knows the commercial restoration process inside and out. Here are some of our best tips in choosing the right restoration company.

Because we’re local residents, we want to see businesses in our region thrive. That’s why we’re always looking for ways to support Middle Georgia business owners.

We know business owners can feel like they’re facing an uphill battle after a natural disaster like a fire, flood or severe storm strikes. But business owners in our area have a powerful partner in the local SERVPRO team. We’re always here to help you when you need advice and support.

Here are some of the best pieces of advice we can offer local business owners as they begin the restoration process.

Your Business Can Come Back From a Disaster

It’s possible for your business to rebuild and succeed even after it’s been damaged. But you’ll need to quickly move forward with a plan. Here’s how you can do it:

Take time to review your disaster plan. Focusing after a fire or flood damages your family business can be a challenge for even the most focused business owner. That’s why your plan is an essential part of moving forward. Read through it again once (or a few times) and follow it carefully.

Take plenty of pictures. You’ll want to take these photographs before you start the cleanup process. That will allow your insurer to see the full extent of the damage to your property. Additionally, it’s smart to build an inventory of lost and damaged items. Add their value if you know it.

Support your loyal employees. You rely on your employees, so be sure you do what you can for them during this difficult time. You can look to resources like the Small Business Administration (SBA) for help.

Don’t forget to update your community. Communicate with your suppliers, your employees, your customers and your community. will put you in a better position when it’s time to open again. Social media and your email marketing list can make this easier.

If your business is damaged due to fire, water or any other cause, you can always count on us for restoration assistance. We have crews who are available 247 in the event of an emergency. Contact us anytime to learn more about our restoration services and how we can help you.

Our Team Can Make Fire Damage "Like it never even happened." l SERVPRO® of Macon

12/18/2020 (Permalink)

firefighter with water hose trying to put out large flames engulfing brick home If you have fire damage due to a heating malfunction or other issue, count on SERVPRO of Macon to fully restore your home.

No one wants to think about what happens after a house fire. But millions of Americans, including some who live in our community, deal with them every day.

If a fire ever impacts your home, we want to guide you through the fire damage restoration process. Many families in Macon have relied on us as a trusted partner during the restoration process. Here’s why:

We are locally owned and operated. SERVPRO has locations nationwide. But our business in Macon is owned by a resident and staffed with a local team. That means we have access to the resources and training of a large, thriving company. We bring the advantages of that relationship to the jobs we do in the community.

We work to restore items instead of just replacing them. We want to help you remediate fire damage logically and economically. The team guides you through restoration and helps you save money on your insurance premiums and repairs.

We help with the entire restoration process. The aftermath of a fire damages your home’s walls, water damage and odors that cling to upholstery, curtains and other fabrics. Our team has the training and technology that’s necessary to repair and remediate these issues.

We’re available to help 247. Fires don’t only occur during working hours. Beginning the restoration process is a vital step in restoring your home to its original state. Timing matters during an emergency. We make sure our team is available at any time if you need us.

Winter Fire Threats

More house fires happen during the winter. Of course, they can occur at any time, but winter’s unique fire hazards mean they’re more common when it’s cold outside.

Christmas tree accidents are the root cause of many holiday house fires. But broken furnaces and mishaps with appliances are winter fire culprits, too.

If you have fire damage in your home due to a kitchen, heating or other fire, you can count on us for restoration assistance. Our team is always ready to meet your needs and help you restore your home. Contact us anytime to learn more about our restoration services. 

Call SERVPRO for Commercial Fire Damage

12/14/2020 (Permalink)

fire in commercial building taken from interstate courtesy of 13wmaz Fire in a local Macon commercial building. Photo courtesy of 13wmaz

We usually don’t think of a fire destroying our business or office building. Both fire and smoke damage can be a very devastating thing to experience. As a business owner as well as an employee, going through the motions can be overwhelming. Fires can destroy the buildings structure, important documents, electronics, and standing water can lead to possible mold growth if not mitigated appropriately.

Most top 4 most common causes of Commercial Building Fires

  • Cooking Fires: 1 in 4 office building fires were related to cooking equipment. Rates at about 29.3%
  • Intentional: The second most common cause. Rates at about 10%
  • Careless Acts and Human Error: Rates at about 9.2%
  • Heating Fires: Rates at about 9%

How to protect your business from a fire emergency

  • Have a working fire extinguisher that is close by a kitchen area and make sure it is in working condition.
  • Turning off appliances when not in use
  • Have multiple fire alarms and make sure the batteries are tested regularly
  • Have a working commercial fire sprinkler system
  • Have a commercial alarm system

SERVPRO of Macon is ready and close by to respond when disaster happens. We can handle any size commercial loss from a small church, a small warehouse, small multi-family property, small shopping centers, to hospitals, universities and school campuses. We are here to get the job done quickly and efficiently and have your commercial business return “Like it never even happened.

Call us 24/7-365 @ 478-474-6700!

Does Your Office Smell Funny?

12/9/2020 (Permalink)

Have you ever walked into the building first thing in the morning and smelt the air and it seemed “off” or “Funny”? Can you describe the smell? Animal urine, musty, earthy, rotten wood, chalky, nicotine or even smells like something dead? What about smoke damage? Did you know that SERVPRO can get rid of unwanted odors for you?

Call the experts at SERVPRO of Macon to help remove your odor issue. We are IICRC trained on Air Duct & HVAC cleaning, sewage & toilet overflow, trauma & crime scene and offer commercial cleaning services like specializing in cleaning restaurant hoods to removing biohazard contaminates.

SERVPRO of Macon teaches an IICRC class on Deodorization of Malodors and the best part is, they’re free! Our classes will teach you how to find the source or identify the cause of the odor and how to properly remove them. Always check our website for updates on continuing education. Click INSURANCE at the top of the page, then click continuing education, from there select your state. Finally, you will see all in-person or virtual classes that are held throughout the year. For more information or questions, please contact our office at 478-474-6700.

Streamlining the Recovery Process After a Burst Pipe | SERVPRO® of Macon

12/9/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe, contact us right away. SERVPRO of Macon is available 24/7!

Any type of damage to your business is difficult to deal with, but when that damage involves water from a burst pipe, navigating the aftermath can be quite difficult. The pipes in your business can discharge quite a bit of water in a short period of time, leading to significant damage quickly.

While planning for a scenario that is not a sure thing—such as water damage—may seem difficult, knowing what to do is a must. For those with a plan in advance, recovery can become much easier.

Do You Know How to Recover From a Burst Pipe?

Shut off your water main. Pipes will continue to pump water after bursting, which can lead to an area becoming fully saturated. Being able to shut off your business' water main quickly can stop the water from pouring in and prevent an area from becoming oversaturated.

Shut off your electricity. If it is safe to do so, turning off your electricity from your home’s breaker box is key after a pipe burst. If water and electricity come into contact with one another, there can be risk of fire and electrocution in addition to the water damage dangers.

Contact your restoration company. Knowing what restoration company you will work with in advance is a great way to streamline the recovery process, as you can call them right away if you discover damages. SERVPRO is available 24/7-365!

Take a record of the damages. Having good records of everything that has been damaged by the water is great for you as you work to recover, and it will come in handy if you are able to file an insurance claim for the damages.

Contact your insurance company. Every homeowners’ or commercial business insurance policy will be different as far as the coverages provided to them, so contacting your provider to determine exactly what you need to do to file a claim early on is key.

Open windows and doors if possible. Reducing the water that is in the impacted area is key for speeding the drying time, so if it is safe to do so, opening windows and doors as well as wiping up water is a good choice as you wait for restoration help to arrive.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us anytime to learn more about our restoration services.

Why Do Flash Floods Become So Dangerous?

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Macon is your local storm restoration expert. We will get the job done right, contact us today at 478-474-6700.

The events surrounding severe weather always have the potential to cause harm, but few things are more dangerous than flash flooding. Second only to heat, floods cause the most weather-related fatalities in the country, with flash floods being the most hazardous type of flood out of all of them.

When a flash flood might occur, it is important to know exactly how to stay safe in the event that you must evacuate quickly. Knowing all about the dangers, the alert system and evacuation safety tips can help you protect your family from this dangerous circumstance.

The Dangerous Conditions Surrounding Flash Floods

The quickness with which flash floods occur are the main reason they are so much more dangerous than a regular flood scenario. Flash floods must start in under six hours after the rain begins by definition, but many come about much more quickly than this.

This means that people in the path of the flood will have little notice to get to safety, making acting quickly a vital component of safety.

Staying Aware of Weather Alerts in Case of a Flash Flood

Staying tuned into broadcasts from local weather officials will be the best source of real-time information in regards to the weather conditions. If a flash flood alert is issued, that simply means to stay alert and aware of changing conditions.

For a flash flood warning, begin evacuating and moving to higher ground with your family. If there is a flash flood emergency called, know that is extremely rare and get to higher ground via whatever means necessary.

Tips for Evacuating From Flash Floods Safely

Being able to protect yourself as you evacuate from a flash flood is extremely important, as there are many things that can go wrong as you act to quickly get to safety. Being aware of these tips in advance can help:

  • Keep your radio tuned to local weather alerts for real-time updates.
  • Have an evacuation plan that your household has practiced together.
  • Do not cross flooded paths or roads.
  • Prevent children from coming into contact with floodwater.
  • Be aware of several evacuation routes in your area in case some of them are blocked by water.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Treating Water Damage AND Mold for Residential and Commercial Properties

11/12/2020 (Permalink)

The common signs of fungi include visible patches in varying colors including black, green, red, blue, and white. Mold can produce a robust and musty odor; it extensively discolors walls, ceiling, and floors. Its presence can also cause allergens and irritants. Our prompt response can be a key to mitigating further mold growth, especially when there is or has been water damage. 
Mold damage in Middle Georgia is an unwelcome sight. This beautiful community is popular in art, science, health, entertainment and so much more. Any mold growth must be quickly handled. SERVPRO is your go-to mold removal and remediation service for residential and commercial properties. 
The historical aspects of our Georgia neighborhoods are why it is important to use an experienced and reputable company. Our technicians are IICRC certified, well trained and qualified to handle mold problems in your home or business. We work diligently to make sure that any mold problems are mitigated in an expedient manner. 
Ridding your property of mold helps to ensure the health and safety of family members and workers. Mold begins as a result of water damages. Our SERVPRO professionals enter your home or business with the knowledge and necessary facts of how mold growth propagates and how to repress cross contamination. 
We employ processes for removal of mold, which involves assessment and inspections; advanced mold containment procedures and specialized air infiltration treatments. We will expertly clean your furnishings and belongings; we disinfect and deodorize. Depending on the extent of your mold damage, we provide both minor repairs and major repairs both in homes and businesses of all sizes. In the case of extensive infestation and contamination, materials and possessions may be discarded according to prevailing codes.
The professionals at SERVPRO of Macon will help to protect and secure your property to get it back to a preloss condition. We are locally owned and operated. Having just one qualified company with a full range of remediation and restoration services will save our property owners time, and keep costs low. Call us at 478-474-6700 so that we can answer any questions you have and to introduce our many mold and water remediation services to you.

Why SERVPRO You Ask?

11/3/2020 (Permalink)

White male with black suit, white shirt and red tie Come meet our franchise owner, Carl Goodrich.

SERVPRO of Macon is a locally owned and operated business for 39 years. We are a local business that takes pride in helping our community become a safer environment for everyone. SERVPRO Industries has over 1,700 franchises across the country and Canada. What does this mean to a consumer? This means we are close by and faster to any sized disaster!

We at SERVPRO of Macon service most of middle Georgia in Water Damage Restoration, Fire Damage Restoration, Mold Remediation, Storm Damage Restoration, Cleaning Services that range from general cleaning to Biohazard cleanup like Trauma and even viral pathogens. We handle all of these areas of expertise for both residential and commercial customers. Our goal for every situation is to make it “Like it never even happened.” We truly understand what a business owner or homeowner feels when things happen out of nowhere and not sure where to begin. You can rest assured that the SERVPRO of Macon staff members are highly trained in property damage restoration and get you back up and running because we operate under the 1-4-8 rule for service response services.

  • ONE- Within one hour from the first notice of your loss, a SERVPRO Franchise will contact you to arrange for service.
  • FOUR- Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to mitigation services
  • EIGHT- Within eight business hours of on-site arrival, a verbal briefing of the scope will be communication to the appropriate person.

 We are also very involved in our local community and plan to around for hundreds of years to come! We have built relationships with many residents, other business owners, leaders, insurance agents and adjusters.

If you’re ever in need of any of our services, have any questions or need a quote, don’t hesitate to give us a call at 478-474-6700.