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Trusting a Restoration Company With Your Home | SERVPRO® of Macon

10/8/2021 (Permalink)

three green SERVPRO trucks lined up on a side street You can rest easy knowing you’ve got the trusted leader in the restoration industry on the line, SERVPRO of Macon!

Sometimes things pop up unexpectedly and bring about disaster in your home. It could be caused by a natural disaster or an accidental kitchen fire that will cause you to have to make a quick decision on who can help restore your home.

As you prepare to restore your home, there are a few questions that you need to be able to answer.

Are They Reputable?

If you have had a disaster strike your home or business before, you know to be aware of scammers. They tend to show up to your “rescue,” and promise you the world at the right price—when in reality, they take your money and leave.

With SERVPRO, you will never have to worry about that. We have been involved in the restoration industry for over 50 years.

We have worked hard to maintain a stellar reputation by putting in whatever work it takes to ensure that our customers are satisfied.

Can You Call on them?

Disasters strike, and when that happens, time is of the essence. You need to know that you have someone you can call on immediately to act fast.

Since we have done this for so long, we know that the longer water sits in your home, the more damage, and the more it will end up costing you. That’s why we have employees on call 24 hours a day, seven days a week.

Is There a Support System?

SERVPRO of Macon is locally owned and operated for over 40 years, and because of that some of our customers are our friends and family! Being local also ensures we can act fast.

But we are also backed by a national network. If disaster strikes the entire community, we can reach out to our corporate partners for additional support and resources, ensuring there are never any gaps in our coverage.

When you call SERVPRO, you can rest easy knowing you’ve got the trusted leader in the restoration industry on the other end of the line. When disaster hits home, contact us to get our local experts and nationwide network on your side.

Fall Fire Safety Season Is Here | SERVPRO® of Macon

9/17/2021 (Permalink)

a small campfire burning bright in the dark night Be mindful about fall fire safety. Always remember that SERVPRO® of Macon is the trusted leader in the restoration industry.

The fall officially begins on Sept. 22, and the promise of cooler weather is much-appreciated! Fall is a favorite season among many campers, trick-or-treaters and others who simply want to get outdoors.

But as with everything in life, fall comes with risk. So, it’s worth taking a few minutes now to brush up on common autumn fire safety hazards.

Campfire Safety

Going camping? Here are some basic safety tips that you need to keep in mind when you are ready to build a campfire.

Make sure that you build your campfire out and away from anything flammable, including trees with low-hanging limbs. As you are preparing to ignite the fire, never use an accelerant like kerosene or lighter fluid. It’s safer to stick with the basic match or lighter.

Before you go in for the evening, you must be sure your fire has been completely extinguished. You can do this by slowly pouring water on the fire, ensuring that you cover all the embers. This can help prevent it from reigniting.

Space Heaters

As temps start to drop a little, portable space heaters can come in handy. But remember that these little heaters are one of the most common causes of home fires during the fall and winter seasons.

Keep your heater away from anything flammable and always keep it on a level surface. While most heaters today come with an automatic shut-off, it’s essential to do your part and make sure it stays away from anything or anyone that can accidentally knock it over.


Halloween isn’t that far away, and many people are putting their décor out!

While we will discuss this later in more detail, it’s important to remember that whatever décor you feel “possessed” to put out, it can all pose a potential fire risk. Stay alert and attentive as you celebrate each season.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Common Sources of Water Damage in the Home | SERVPRO® of Macon

9/8/2021 (Permalink)

a leak in ceiling creating water lines running down an interior A water leak can turn into a big problem. Contact the SERVPRO of Macon team if you are dealing with any water damage.

Water disasters are nothing that a homeowner looks forward to. Nobody wakes up and thinks, “Boy, I sure hope I get to deal with water damage today.” But water is always looking for a place to go, and any crack or crevice will do.

Educating yourself about the different places water can intrude into your home is smart! Let’s look at a few of the most common sources of home water damage:

Toilets. Toilet flappers can be leak-prone. The flapper is used every time the toilet is flushed. Many times, an audible sound of water running can be heard if the flapper is leaking.

Dishwasher supply line. Dishwasher have a supply line, tub and a drain system. All of these systems have the capability to leak. However, supply line leaks are particularly destructive because the water is under pressure. The supply line must be securely connected to the dishwasher and should be made of stainless steel.

Clogged gutters and ineffective slope. The water that falls on your roof drains into the gutter system. Debris-free and properly working gutters can carry the water into the downspouts and away from the home. Downspouts should be at least 24 inches away from your home, and the soil should be sloped away from your foundation. The final grade of a house should be sloped at least 12 inch per foot for 10 feet away from the house.

Separating shingles. Shingles can separate for any number of reasons. Storms, falling debris from trees, age and improper installation are a few. Shingles (and the roof in general) should be inspected quarterly and after a major storm.

Old clay piping. Clay piping has gone through some technological upgrades. However, many homes built before the 1980s may have clay piping that drains the household wastewater to the septic system or sewer. Clay pipes turn brittle with age and can fail. They are also susceptible to root intrusion.

Clogged disposal. Grease should be allowed to solidify and then tossed into the garbage. Grease down the drain is a recipe for a plumbing disaster and can be expensive to remedy. Degreasing a sewer line is best left to a professional.

It’s important to regularly inspect the systems that move water into—and out of—your home. Catching a problem before it turns into a disaster can save you time, money and stress.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

SERVPRO of Macon is an emergency service company. We're available 24/7!

The Do's and Don'ts of heating your Middle Georgia Home

9/3/2021 (Permalink)

Thermostat reading 22.5c Servpro fire & water cleanup restoration Contact SERVPRO of Macon at 478-474-6700!

Even though Middle Georgia usually has mild winters, there is still a need for heating homes or businesses at some point during the winter months.  

Remember these tips when heating your Middle Georgia home or business:

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater.  Have a three foot "kid-free" zone around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be completely cooled before putting them in a metal container.  Keep the container a safe distance away from the home.  
  • Remember to turn portable heaters off when leaving the room or going to bed. It’s a good idea to unplug them when not in use.
  • Always us the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 
  • Test smoke alarms monthly. 
  • Make sure your home or business is fully insulated by checking attics, crawlspaces doorways and window seals.

Should you suffer fire damage, contact SERVPRO of Macon at (478) 474-6700!  Let us help you make it "Like it never even happened."

For safety home fire safety tips, visit  or the American Red Cross 

The Risk of Summertime Storms | SERVPRO® of Macon

8/18/2021 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Macon is on the line, ready to make things right.

Summer months are in full effect, and while we love those long summer nights full of outside play with family, it’s important to remember that summer is time for rain as well.

In fact, it may seem that summer months are more rainy. That’s totally true. In most parts of the country, there are atmospheric conditions in the summer that create moisture and warm air, which helps create thunderstorms.

In our area, from May to August, there’s a 32% greater chance of rain.

Stay Smart

Even though wetter weather is common during the summer months, that doesn’t mean you can treat it lightly! You still need to stay on top of things by being prepared and making sure you are receiving storm alerts.

It’s important to keep up with weather updates, and if you have an NOAA Weather radio, you can still receive alerts even if there is no power.

Flooding is always a possibility and it’s rarely predictable, but if it seems likely, you need to plan to stay off the road. If you have extreme weather, there’s also a possibility of high winds or damaging hail.

Dozens of people die every year because of storm-related accidents. It’s imperative that you stay aware and prepared, because the weather is always unpredictable.

Ways to Stay Safe

If lightning is visible, then it’s best to get indoors. Even if you don’t see lightning, as long as there is thunder, lightning is around, too.

When you are indoors, it’s best to stay away from windows and to avoid bathing or showering.

When storms get out of hand, make sure that you have an emergency kit prepared and in safe reach. Know your evacuation route so that you don’t have to figure it out at the last minute.

Flooding can happen and typically before there’s much we can do about it. Never attempt to drive through flood waters because they can easily sweep your car away. It’s also not a great idea to walk through flood waters because you never know what is in it.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass. If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

SERVPRO Is at Your Service | SERVPRO® of Macon

8/9/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house ” When you are dealing with any damage, immediate action is crucial. SERVPRO of Macon is your local restoration expert.

As a homeowner or business owner, your main priority is to make sure that things are running smoothly for you and your family or employees.

While you strive for smooth, though, it isn’t always the reality. Disasters and accidents happen, and when they do, your daily duties take a back seat so that you can deal with the new issues that have popped up.

The pressure of getting life back to “normal” has now become your main focus and takes you away from more important items of your routine.

Our SERVPRO technicians are here to take that burden off of your plate. As professionals in disaster recovery, we make it our priority to get your home or business back to its main function.

At Your Service 247

We are standing by 24 hours a day, seven days a week so that we are available for you. When disaster happens, we all want it fixed now.

That’s why we don’t have to get ready, we are always ready!

Faster Service

We know better that anyone that when disaster strikes every second counts.

When your home or business has standing water in it, every moment that passes contributes to more mold growth. When your house has experienced a fire, more smoke odor can permeate as the minutes tick by.

A fast response is crucial, and with a local office right here nearby, it means we can get to you faster.

All the Bases Are Covered

Whether it’s your home or business, disaster doesn’t discriminate.

With custom solutions for any situation we can get your home or business back to normal. We have highly trained technicians who stay up to date on certifications so that we can always provide you the best services.

"Like it never even happened."

We pride ourselves on our work and strive to keep our customers happy. As experts in recovery and restoration, we ensure that every last bit of damage or destruction has been taken care of.

Services to Meet Changing Needs

Disease prevention is more valued than ever before. Because of this, we now offer cleaning services that go well beyond the traditional janitorial services.

When you offer a safe working environment, it proves that you have concern for both your employees and customers. SERVPRO can offer you a Certified: SERVPRO Clean and peace of mind at the same time.

Accidental or natural disasters are bound to happen to everyone at some point or another. When one occurs, know that we’re here to help.

Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO of Macon

What Is Defensible Space? | SERVPRO® of Macon

7/22/2021 (Permalink)

a gated long brown pebble driveway tucked next to a large brick home ” If your home is damaged by fire or any other reason, SERVPRO of Macon is ready and able to repair any damage.

You may not think about wildfires often, but they’re becoming more common. They are a big cause of property damage, probably more so than most of us realize.

Wildfires can spread at alarming rates because of the combustible materials that we have in our world, and it’s amazing we can get them stopped at all.

Nothing is 100% preventable when it comes to Mother Nature, but it certainly doesn’t hurt to try. You can do that by simply being more careful, but you can also take other steps, such as adding defensible space.

How Do I Achieve Defensible Space?

“Defensible space” is a buffer you create between your home and the landscaping, grass or trees that surround it. You can carve out defensible space by removing anything that can add fuel to a wildfire, such as dead trees or leaves.

You can also use landscaping elements such as flame-resistant gravel to help lower your chances of being affected.

Defensible space is needed so that it can add a barrier of protection, which is designed to protect your home from wildfires by slowing them down or stopping them altogether. It also allows for firefighters to have their best chance of stopping a wildfire before it takes over your home.

Defensible space is now required of property owners in many places, and even when it’s not required, it’s still highly recommended.

The Number of Wildfires

When we think of wildfires, California often comes to mind, but in reality, wildfires occur everywhere. There were over 59,000 wildfires across the United States in 2020.

California did account for 10,000+ of those 59,000 wildfires; however, the average number of wildfires per state in 2020 was right under 1,000. In Georgia last year, we experienced 1,699 wildfires, burning 5,677 acres of land.

That’s a lot of damage! It’s important to take steps to protect your property and limit the spread of wildfires. Defensible space is one way to do that.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

North American Winter Storm 2021

7/15/2021 (Permalink)

The year 2021 started out with a bang! Winter Storm Uri was an unforgettable and unimaginable event that impacted over 170 million Americans. Winter Storm Uri was an ice storm that came over from the Pacific Northwest and covered most of the southern United States and even dipped as far as Northern Mexico, from February 13, 2021 through February 17, 2021. However, the after affects of what was left behind lasted through the end of April 2021.

Temperatures plummeted to an all-time low of -20F in parts of the Arkansas and over 2 feet of snow in most places across the country. As a result of the powerful winter ice storm, power grids were unable to keep up and as a result, failed across the entire state of Texas. Over 4.2 million people across the state of Texas were left without power. People were not able to heat their homes nor were they able to heat water. Water was not available across most of the affected areas because power companies and water treatment plants had water line breaks. Busted pipes caused significant damage to homes and businesses across the country.

SERVPRO was contacted with over 41,000 leads and dispatched over 1250 crews from across the country to help assist residents of Texas, Oklahoma, Louisiana, Missouri, Kansas and Arkansas. This event of this magnitude had not ever been seen in SERVPRO history! This was by far, the largest storm event in the history of SERVPRO! When SERVPRO arrived they quickly got to work! Crews went into homes and businesses and got any standing water up and placed our specialized drying equipment in to speed up the drying process. By getting there quickly, saved insurance companies thousands of dollars!

Ice Storm Preparedness

By being proactive, you can protect yourself, family, friends, neighbors and your employees.

  • Stay weather-ready. Winter storm watches and warnings are given out in advance to give time to prepare.
  • Protect your family, pets and animals. Provide a safe place so that everyone is protected from wind, snow, ice and rain.
  • Learn how to protect pipes from freezing
  • Make sure your home or business is will insulated that include, attics, crawlspaces and window seals.
  • If you have a wood burning stove or fire place, keep an extra supply of firewood
  • Keep supply of warming blankets, water resistant clothing, batteries, flashlights, nonperishables and weather radio for updates
  • In case of an evacuation or emergency, keep vehicles full of fuel, tires inspected in good condition, and fluids are checked and in working order.
  • Winter equipment such as shovels, blowers and kitty litter to make driveways or walk ways much easier to walk on.

Although this was by far, the largest storm event in SERVPRO’S history, our crews are ready and available 24-hours a day, 7 days a week. Should your home or business suffer from any storm event such as ice, snow, tornado, flood or hurricane, contact the pro’s at SERVPRO! We’ll make it “Like it never even happened.”

For more information on how to protect your loved ones, visit the American Red Cross, and NOAA Weather Radio  

The Costs of Severe Weather Are Steadily Rising | SERVPRO® of Macon

7/7/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms do damage, we go to work to make things right. Contact SERVPRO of Macon to start the restoration process.

So much can be said for the year of 2020, but in terms of the weather, we can safely say, it was a record-setting year. Of all the years in history for which we have data, 2020 was the most financially destructive.

For the year 2020, we saw 22 official weather disasters (which are defined as events that cause at least a billion dollars in damages), along many other damaging storms that weren’t counted in that total. There were so many named hurricanes and tropical storms that the NWS had to refer to the Greek alphabet just to name them all.

How Costly Can Severe Storms Be?

We all know and have seen how disastrous hurricanes can be for families and businesses, and sadly we are starting to see other types of severe weather have the same effect. In fact, the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes.

Out of the official 22 weather disasters, 14 of these were severe thunderstorms, some of which brought along tornadoes.

Just how quickly can they turn? In eastern Nebraska in August 2020, what seemed to be a typical line of thunderstorms exploded into something called a derecho (think of something like a tornado, but with straight-line winds instead of swirling ones, combined with a heavy thunderstorm), which destroyed more than 10 million acres of corn fields, almost half the state’s corn crop. That’s over 11% of the entire country’s corn fields.

Here in Georgia, we see more than our fair share of thunderstorms, most of which bring really strong winds and hail! In 2020 alone, we saw 12 severe thunderstorms and the effects of one tropical storm.

Costs Are Steadily Rising

Statistics are showing that the steady climb of storms is becoming normal for us. 2020 was the 10th consecutive year with at least eight billion-dollar disasters.

During 2018 and 2019, there was a combined total of $136 billion in damages, and 2017 saw damage of over $300 billion, the highest total on record.

When you own a home or business, it’s important that you take whatever precautions are possible to minimize any damage to your property.

While precautions don’t totally prevent damage, knowing your risk can help! If you still manage to get a stroke of bad luck, it’s important to know you have a friend in the restoration industry whose goal it is to recover your valued items and restore your property "Like it never even happened."

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

Taking Commercial Cleaning to a New Level | SERVPRO® of Macon

6/22/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, reach out to the SERVPRO of Macon team.

Hope is here! Even a month or two ago, many areas of the country had major COVID-19 outbreaks, with high numbers of cases and deaths. But now, thanks to increased vaccination, the country is experiencing a major turnaround.

As we return to a level of normalcy, more and more people are returning to in-person shopping and dining. As they do, they bring with them new expectations. With a new understanding of how fragile health can be, they now expect that businesses they patronize will prioritize their health and well-being.

You can do that with a Certified: SERVPRO Cleaned program.

Experiencing the SERVPRO Difference

The Certified: SERVPRO Cleaned program takes care of sanitizing and cleaning your facility. Essentially, we are here to help you rest easy knowing you have gone to great measures to care for customers and employees alike.

Having and maintaining a clean business can make all the difference in the world, but double that feeling and add in our advanced biohazard techniques and technologies that go beyond the traditional cleaning and janitorial services.

Here’s how the program works:

1) Consult. Our first step is to sit down and discuss your business’ unique needs, including the size of your facility, the type of work you do there and the people who visit your space. We already have a leg up. Since our business is locally owned and operated, we are very aware of the intricacies and needs of the area.

2) Clean. Our specifically trained technicians show up armed with proprietary, hospital-grade cleaning solutions that you won’t find anywhere else. Using these types of cleaning products gives your building the clean of a lifetime, always adhering to CDC standards.

3) Certify. Once the job is finished, you get to proudly display the Certified: SERVPRO Cleaned shield on your business window or door. This badge is a beacon to potential and current customers that you have gone to great lengths to ensure their well-being is your top priority. You’ll also have a digital emblem to place on your website and social media profiles.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.