Recent Water Damage Posts

Why Do Flash Floods Become So Dangerous?

11/23/2020 (Permalink)

flooded water running over blacktop road SERVPRO of Macon is your local storm restoration expert. We will get the job done right, contact us today at 478-474-6700.

The events surrounding severe weather always have the potential to cause harm, but few things are more dangerous than flash flooding. Second only to heat, floods cause the most weather-related fatalities in the country, with flash floods being the most hazardous type of flood out of all of them.

When a flash flood might occur, it is important to know exactly how to stay safe in the event that you must evacuate quickly. Knowing all about the dangers, the alert system and evacuation safety tips can help you protect your family from this dangerous circumstance.

The Dangerous Conditions Surrounding Flash Floods

The quickness with which flash floods occur are the main reason they are so much more dangerous than a regular flood scenario. Flash floods must start in under six hours after the rain begins by definition, but many come about much more quickly than this.

This means that people in the path of the flood will have little notice to get to safety, making acting quickly a vital component of safety.

Staying Aware of Weather Alerts in Case of a Flash Flood

Staying tuned into broadcasts from local weather officials will be the best source of real-time information in regards to the weather conditions. If a flash flood alert is issued, that simply means to stay alert and aware of changing conditions.

For a flash flood warning, begin evacuating and moving to higher ground with your family. If there is a flash flood emergency called, know that is extremely rare and get to higher ground via whatever means necessary.

Tips for Evacuating From Flash Floods Safely

Being able to protect yourself as you evacuate from a flash flood is extremely important, as there are many things that can go wrong as you act to quickly get to safety. Being aware of these tips in advance can help:

  • Keep your radio tuned to local weather alerts for real-time updates.
  • Have an evacuation plan that your household has practiced together.
  • Do not cross flooded paths or roads.
  • Prevent children from coming into contact with floodwater.
  • Be aware of several evacuation routes in your area in case some of them are blocked by water.

If your home or business has been damaged due to a flood or other severe weather, you can depend on us. Contact us at any hour to learn more about our services or to report damage to your property.

Checking Your Home for Water Damage | SERVPRO® of Macon

9/21/2020 (Permalink)

tan wall with water damage spots showing through Do you have any water damage to your home? Contact SERVPRO of Macon, we are your local water restoration experts.

Performing regular maintenance on your home is one of the best things you can do to keep it in a well-maintained condition, but have you thought about checking specifically for water damage? Water damage introduces problems you can see, but more dangerously, leads to structural problems that can become extreme with time.

It is wise to regularly check for water damage as part of your home maintenance so you can catch any issues early on. This not only lessens the damage that the moisture buildup can cause, making it easier to treat, but it can also reduce the overall amount you have to claim with your homeowner’s insurance.

Where to Check for Water Damage in Your Home

Inspect your walls and ceilings. Your home’s drywall is designed to hide many unsightly things, such as wiring and plumbing, but it can also hide water damage well too. Fortunately, if you know what to look for, signs of damage can be easy to spot. Bubbling paint, soft spots and discoloration are all common signs that there is an issue present.

Don’t forget to look down. The subfloor is designed to give your home a solid foundation, but it can also absorb water if moisture works its way down to the base of your room. If you notice issues with your floor, including buckling or waviness, there might be moisture within your subfloor that is causing it to swell and cause problems.

Inspect your roof. Your roof is always the biggest defender against water damage, so keeping it in good shape is a great thing to prioritize. Going outside with binoculars can teach you quite a bit about the condition of your roof, as you can check for loose or missing shingles, upended flashing and other areas where water might be likely to leak in.

Pay close attention to the basement. Letting your basement become musty is not just unpleasant—it can cause serious household issues, too. Water can seep in through your foundation walls or begin to infiltrate the basement with heavy rain, leading to mold and mildew growth in addition to structural issues with your foundation.

If you have water damage anywhere in your home, we are here to help. You can contact us at any hour to learn more about our services or to report damages. Get in touch today to speak with a water damage restoration expert.

Water Damage While Away From Your Home

8/3/2020 (Permalink)

Damaged floors with green SERVPRO fans Water damage from toilet overflow. SERVPRO of Macon professionals began mitigation in less than one hour!

Have you ever experienced a water damage to your home while away from it? Have you ever been on vacation for a week, went on a weekend getaway or just at work for 8-10 hours and come home to find that your toilet ran all day or maybe the AC pan overflowed all through your home? Water damages can happen at anytime or any place. With water damages comes mitigation and remediation needs quickly. Often times, if left unattended, mold can begin to grow in just 1-2 short hours.

Once you can find where the water is coming from, you may need assistance from a plumber, electrician, or an HVAC professional. Once that has been accomplished, the professionals at SERVPRO of Macon are here to make it “Like it never even happened.”  There’s no job too big or too small – no matter the what time of day or night, our professionals are here to begin the emergency mitigation process. The faster we get the water removed, the smaller the chance of further damage will occur.

As the #1 choice in cleanup and restoration and over 40 years of experience, SERVPRO of Macon is faster to any size disaster. Contact us seven days a week / 24 hours a day @ 478-474-6700.

Sewage Clean-up In Middle Georgia

8/3/2020 (Permalink)

Before & After of brown sewage in toilet Before and After from sewage backup. For emergency services, call us at 478-474-6700!

Sewage backups can be a little more than just icky, gross or unpleasant to deal with. They can also pose a health hazard. Sewage backups can be caused by broken or busted pipes, plumbing fixtures or appliances that failed or toilet and sewer drain backups. Sometimes, sewage backups can be caused by mother nature herself. Especially after long periods of heavy rain or ground water flooding.

Water damage, mold and mildew can be affects from a sewage backup. Carpets, tile, drywall, wood flooring, furniture and even ceilings may require additional mitigation and remediation repair. All areas affected will need to be dried, cleaned, disinfected and deodorized immediately. Basic home cleaning techniques will not eliminate any possible viruses or bacteria that could be lingering. Depending on the damage, an insurance claim maybe needed.

Getting to the emergency is our #1 priority!  At SERVPRO of Macon, we know that it’s an issue that cannot wait until tomorrow! The longer it sits the longer other threats such as bacteria and mold can occur. We specialize in sewage cleanup and removal for all of Middle Georgia. We offer 24-hour emergency services. Call us today at 478-474-6700- You’ll be glad you did!

Handling Flood Recovery With Speed and Safety in Mind

4/9/2020 (Permalink)

three large houses in a neighborhood with home and street flooded If you’re experiencing any water damage from flooding, SERVPRO of Macon is available 24/7 to assist you with any repairs.

Because floods are happening with increased frequency across the country, there is now more need than ever for people to be prepared for how to handle the aftermath.

A quick flood recovery is always recommended, but taking the right steps can also keep you safe as you recover. Here are the top tips we think everyone should keep in mind for flood recovery.

Keeping Speed and Safety in Mind During Flood Recovery

Avoid further safety hazards. If you were ordered to evacuate, not knowing the damage done to your house can be difficult, but it is important to not rush home before you have been cleared to do so. There are many auxiliary dangers that can pop up after a flood, so emergency officials will need to inspect the area to make sure it is safe.

Air out the home. Unfortunately, water damage is not the only thing to worry about after a flood has moved through the area. Mold can begin growing within hours of flood damage, causing its own sets of concerns. Once you are able to go back home, opening doors and windows can help increase airflow to discourage mold spores from taking hold and keep the air much healthier inside the home as you clean up.

Document the damages. Discovering everything that has been damaged by a flood is a devastating experience, prompting many to immediately take action and begin cleaning. Before you do this, we highly recommend documenting the damage thoroughly before anything is removed. Make a list and take photographs of everything that has been impacted in order to have a record both for you and for your insurance.

Contact your restoration and insurance companies right away. If you have already purchased flood insurance, get ahold of your provider right away to have them walk you through the claims process. From there, give us a call. The longer flood damage is left untreated, the worse it can become, which is why we’re here 24 hours a day to respond quickly when you get in touch.

If your home has been damaged in a flood, we are here for you. You can contact us 247 to receive a quick response and set the restoration process in motion.

What to do after your basement floods

4/7/2020 (Permalink)

Flooded basement This flooded basement was caused by a busted pipe.

Having a basement can have its perks. Extra room to store valuables or having extra space for family or friends to gather. However, having a basement can have its downfalls as well. Like having a flooded basement from outside rain, busted pipe, HVAC leaking, or a sewer backup.

Flooded basements are something SERVPRO of Macon technicians see frequently. If left untreated for more than just a few hours, there can be some potential mold issues. And most times it’s the water that you don’t see behind the walls that usually causes the mold to grow. Even an inch of water creates the perfect breeding ground for mold.

Did you know mold is more common in households today than it was 50 years ago?

Did you know mold is one of the only organisms that doesn't need light to grow?

Did you know there are over 10,00 species of mold?

Did you know SERVPRO of Macon specializes in Mold Remediation?

Did you know SERVPRO of Macon specializes on Water Damage Restoration?

Hiring SERVPRO of Macon for your water damage needs helps ensure your valuables and possessions are protected. Our professionals know the importance of getting you back “Like it never even happened.” SERVPRO of Macon has the proper equipment, certified technicians and work with most insurance companies in case a claim should be filed.

We are Flooded Basement Specialists:

  • We are Available 24 hours/7 days per week
  • We’re a Preferred Vendor to many National Insurance Companies
  • We Bill The Insurance Directly – One Less Thing For You To Worry About
  • Our Technicians are Highly-Trained  in Water Restoration Techniques
  • We use s500 IICRC Restoration Standards
  • Advanced Inspection and Extraction Equipment

Call the restoration professionals at SERVPRO of Macon- 478-474-6700 24 hours/ 7 days a week

Signs of water damage?

4/6/2020 (Permalink)

Has your water heater leaked, busted or flooded multiple rooms? What about busted water pipes or hoses? Sewage backup into tubs or sinks? Do you have a basement that flooded from outside water such has groundwater or had a leaking roof or windows? Overflowed bathtub, toilets or sinks? What about a water line from a refrigerator or dishwasher hose? Or even had water damage from your HVAC Unit?

The damage this can cause can be devastating.  And Unfortunately, most home or business owners have experienced one or some of these water damages. Our SERVPRO of Macon technicians have the proper equipment to test for moister within your walls, floors and ceilings. Even if a wall doesn’t appear to be wet, it still needs proper testing and possibly treatment to prevent any mold or further damage.  Some cracking, bulging, or “soft spots” in the flooring are just a few signs of a water leak.

SERVPRO of Macon is faster to size disaster! Our technicians are ready and available 24 hours/seven days a week! For professional cleanup and restoration, contact SERVPRO of Macon at 478-474-6700!

24 Hour Service

4/6/2020 (Permalink)

two guys drying water For emergency services contact SERVPRO of Macon at 478-474-6700

Imagine it’s 2:00am and everyone is sound asleep. For some reason, your craving a midnight snack and head towards the refrigerator. You’re standing there drinking out of the orange juice jug and eating leftover chocolate pie from supper. You put it back in its spot so no one will notice ½ of it’s missing. On you’re way back to bed, you feel a wet spot on the floor. At first, you think, it’s some orange juice you spilled. But you keep walking and the water line keeping getting longer and longer! Then you realize, that isn’t orange juice!

Its water coming from the dishwasher line. One thing no homeowner wants to have happen is a water damage at 2:00am! Water quickly spreads throughout your home and gets absorbed into floors, walls and even furniture. The sooner you respond to a water emergency the less damage this can cause. SERVPRO of Macon professionals are available 24 hours/ seven days a week.

Our Service Response Guidelines

Within 1 hour from notice of your loss, a SERVPRO of Macon professional contacts you to arrange service.

Within 4 hours from notice of your loss, a SERVPRO of Macon professional is on-site to start the mitigation process.

Within 8 business hours of being on-site, a verbal briefing of the scope will be communicated to the appropriate person

Once we are at the location, we identify the source and the type of water. Measure the temperature and humidity for drying analysis. Survey the extent of the damage. Perform emergency water extraction then apply necessary treatments to help disinfectant, deodorize or prevent signs of mold or mildew. Drying equipment is also utilized and monitored daily to ensure its thoroughly dried. Our IICRC water damage restoration team will set up air movers, dehumidifiers, and possibly air scrubbers if needed. The technicians will walk you through the process of getting you back “Like it never even happened.”  

If you have a water damage, call the professionals – contact SERVPRO of Macon at 478-474-6700

Scoping damage from hidden water leaks

8/13/2019 (Permalink)

A hidden water leak in your bathroom, if left untreated, can cost you, especially if it leads to serious damage to walls, flooring, and paint. There are subtle signs you can look for in your home to figure out if you need a plumber to fix those leaking fixtures and pipes before things get worse. When you have a massive leak, you need a certified remediation company to help you clean up the damage, such as SERVPRO.

One sign of a hidden leak and the need for professional water removal is a wall which has blistering wallpaper or paint. Most of the time, steam from hot showers in your home should not cause this to happen. When water and moisture get between the paint and the wall, they stop the bond and start to separate the two, making the paint rise from the wall and fall off in bits. It is the same case with wallpaper.

A wall which is warped or stained for no apparent reason is a clear sign of a plumbing leak. Drywall becomes soft and starts to bubble when it is exposed to moisture, eventually warping and breaking up into pieces. If the leak reaches your ceiling, it will sag and could leak some of the accumulated water, causing more damage to your bathroom.

At SERVPRO, our technicians have tools like moisture meters to find any hidden moisture and leaks in your bathroom and to remove any accumulation of water from those leaks. We first figure out what is causing the leak, fix the problem, and eliminate the water with industrial pumps, fans, and dehumidifiers. Quickly drying your bathroom is important to avoid the growth of mold. Once your bathroom is dry again, repairs are made, including replacing any damaged drywall, and the affected area is sanitized.

Sometimes your flooring can be damaged as well if the leak was bad enough, causing cracking, staining or buckling. Moisture can make your floor feel soft or spongy depending upon the material it is made of. In these cases, you often find a damp subfloor as well. If the problem is found quick enough, we can dry it out and salvage it without having to replace it, but we may need to put new subflooring in as well where the water damaged it.

Don’t hesitate to contact SERVPRO of Macon when you believe you have a hidden leak in your bathroom. We are available to help you at any time if you need us, please call (478) 474-6700.

How to deal with contaminated water and water damage

8/9/2019 (Permalink)

These Emergency Tips will assist you in taking the proper action until SERVPRO of Macon professionals arrive. Please follow these DO's and DON'Ts to help reduce damage and increase the chances of a successful restoration. Here are the DO's and DON'Ts for Water damage from Contaminated Water.


•Call SERVPRO of Macon immediately at (478) 474-6700.

•Avoid all contact with sewage and items contaminated by sewage. This includes damages incurred by a sewage backup.

•Wash your hands thoroughly after contact with contaminated items.


•Spread contaminated water by walking unnecessarily on damaged or wet areas.

•Turn on the HVAC system if there is a possibility of spreading contaminated air.

•Use household fans to dry the structure and spread contaminants.

•Use products for personal hygiene and cleaniness if exposed to contaminated areas.

Note: If exposed to harmful waste, OSHA recommends a post-exposure medical evaluation. Consult with your local health department or physician.

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a sewage backup or a contaminated water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have questions about Contaminated Water Damage and Cleanup? Call us - (478) 474-6700

Emergency Water Damage Service: 24/7/365

4/24/2019 (Permalink)

SERVPRO of Macon is available 24 hours a day, 7 days a week, 365 days of the year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (478) 474-6700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Macon has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information?
  • Your insurance information? (Company and Agent) if your filing a claim
  • The street address of the water-damaged home or business?
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

What happens when you let water damage sit...

4/16/2019 (Permalink)

The sooner you respond to a water emergency on your property, the less the damage will cost you. Go with the team that’s faster to any-sized disaster.

  • Within Minutes - Water is absorbed into walls, floors, upholstery and belongings. 
  • Within 1 to 2 Hours - Drywall swells, metal surfaces tarnish and furniture begins to warp/mold.
  • Within 48 Hours to Week - Mold grows, doors and furniture warp, metal begins to rust.
  • Over A Week - Structural safety, mold growth, and biohazard contaminants pose serious risks.

Here at SERVPRO we have the following Service Response Guidelines*:

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Busted Toilet Line in Vacant Home: What would YOU do?

4/5/2019 (Permalink)

Picture this: a toilet line bursts inside a vacant residence, affecting thirteen rooms total. Two rooms are tile and the others hardwood. The hardwood had cupped and started buckling. What should be done to address the problem?

SERVPRO of Macon will quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. In this case, some areas of flooring had to be removed to dry the sub flooring. The wood also ran underneath kitchen appliances, so those had to be moved to access that flooring to dry.

Safety is our first priority, so if this ever happens to you, consider this:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

If you ever experience water damage in your home or business, trust the technicians at SERVPRO of Macon to dry and restore your property. We're trained in IICRC standards for water restoration, and we've been around the block more than a few times when it comes to dealing with disasters. Call us at 478-474-6700!

When water damage turns a restful home into a stressful situation

4/5/2019 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Macon professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Macon has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call us 478-474-6700. We'll be there to help!