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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Smoke Alarm know-how

8/8/2019 (Permalink)

Have you ever taken the batteries out of that annoying beeping smoke detector in your home? I know I have, and I’m sure you may have done that before too. However, this could be very dangerous if you don’t replace the batteries and make sure your smoke alarm is working properly.

The National Fire Protection Association’s (NFPA) survey data shows that the public has many misconceptions about smoke alarms, which may put them at increased risk in the event of a home fire. For example, only a small percentage of people know how old their smoke alarms are, or how often they need to be replaced. NFPA focuses on these key messages:

•Smoke alarms should be replaced every 10 years.

•Make sure you know how old all the smoke alarms are in your home.

•To find out how old a smoke alarm is, look at the date of manufacture on the back of the alarm; the alarm should be replaced 10 years from that date.

Here’s how to check:

1-Remove the smoke alarm from the wall/ceiling.

2-Look at the back of the alarm for the date of manufacture

3-Smoke alarms should be replaced 10 years from the date of manufacture

4-Put the alarm back on the ceiling/wall if it is less than 10 years old.

Other tips:

•Install smoke alarms in every bedroom, outside each separate sleeping area, and on every level of the home, including the basement. Larger homes may need more alarms. For the best protection, make sure all smoke alarms are interconnected. When one sounds, they all sound.

•Test smoke alarms at least once a month by pushing the test button

•If the smoke alarm sounds, get outside/ go to your outside meeting place

•A closed door may slow the spread of smoke, heat & fire

•Call the fire department from a cell phone or neighbor’s phone. Stay outside until the fire department says it’s safe to go back inside.

•Practice your home fire drill twice a year. Conduct one at night and one during the day with everyone in your home, and practice different ways out.

•Teach children how to escape on their own in case you can't help.

•Make sure the number on your home is clearly marked and easy fo rht fire department to find.

•Once you get outside, stay outside. Never go back inside a burning building.

This week is an also an opportunity for local firefighters to visit schools and teach children the importance of fire safety. They want to make sure you’re doing all you can to keep your family safe. Firefighters are also encouraging smokers to make sure they throw out butts and ashes correctly because it only takes something small to spark a fire if the conditions are dry.

For more information on fire safety please visit: http://www.nfpa.org/public-education/campaigns/fire-prevention-week

What’s lurking in your ducts? Call us to find out!

8/8/2019 (Permalink)

Inspecting the heating, ventilation, and air conditioning unit (HVAC) is a service offered by SERVPRO of Macon. Keeping the HVAC system and duct work clean can potentially extend the life span of the equipment by allowing it to operate at in optimal condition, which can also save you money. SERVPRO uses a portable ventilation and air duct cleaning system to remove years of dust and grime. 

SERVPRO of Macon will inspect your HVAC system and duct work to make recommendations about the best way to address any indoor air quality concerns. The inspection can save you money and provide peace of mind on the health of your HVAC system and duct work. 

The SERVPRO system is the difference - we can help:

     Remediate bacteria, fungi, and mold

     Reduce potential for mold growth

     Restore peak energy efficiency

     Eliminate offensive odors

     Provide free written inspections and estimates

Call us today for your estimate! (478) 474-6700

How a small leak can lead to MAJOR water damage in commercial facilities

8/7/2019 (Permalink)

This law office received extensive water damage due to the sprinkler system releasing water throughout.

Your Macon Business May Be Put Out of Business if You're Dealing with Commercial Water Damage

Finding a dripping line at the water fountain or a leaky toilet can seem like no big deal, but in reality, this can be a sign that your commercial site has suffered water damage. While it may be hidden, rotting floorboards and damp walls can create problems that might not be easily visible yet. These details need to be taken care of immediately. 

How a Small Leak can Lead to Major Water Damage 

A small leak can allow water to slowly seep into cracks around toilets, or along seams in floor coverings such as carpets or tile, and seep into the underlay of these floors. Water is a fluid that can quickly spread over time, thinly covering support systems underneath upper floors, without ever seeping through to the ceiling below. Commercial water damage in Macon businesses can be quite invisible for a long time before it is visible on the exterior of walls, ceilings, or floors. Hiding this way can allow damage to take place slowly. Massive leaks or those that happen outside of regular business hours and remain undetected, leading to standing water, can seem worse, but sometimes, the clean-up process is easier. This is because the problem may have been noticed much sooner, simply because it was apparent more quickly. 

Some of this damage can be mold growth, as mold is present in practically all indoor environments, and no business is not immune to this. Most air filtration units available to the public are not 100% effective, even with HEPA filters installed, meaning some mold is still present, just in lower amounts. Moisture in the environment in the wrong place can allow these errant mold spores to grow. 

Another type of damage that can happen are rotting beams and other support structures below your floors. Walls can also become affected by water that runs along their interiors, crumbling drywall, and allowing mold to grow prolifically. Carpeting can also become saturated underneath, on the padding side, and remain undetected for extensive lengths of time. Our SERVPRO of Macon professionals know how to stop this damage and get your business back to its original and safe state. 

What do We Do?

We use high-powered pumps to extract any standing water, and if there is merchandise that could suffer damage from the humidity levels, we will pack up and remove these items to an off-site location. Sometimes, our technicians need the space occupied by your merchandise so it will be packed up to allow for us to work more efficiently and finish the job at hand. 

After extracting any standing water, we will inspect for damages and advise you of repairs, restorative cleaning, or replacements that are needed to get things back to normal for your commercial site. We can complete a detailed inventory of damaged items and those that can be salvaged so you can present this to your insurance company. 

Airing out is never enough when there is water damage of any type.Commercial dehumidifiersand water extraction equipment must be used. Monitoring the moisture and humidity levels on at least a daily basis shows how well dehumidification efforts are, and our professionals are trained and certified in IICRC techniques. This means that if drying techniques are not working as quickly as they should be, we know how to alter them, so the drying process meets ours and your expectations. 

Locally Owned Company with National Resources

To protect your business's future and get started on cleaning up commercial water damage, call (478) 474-6700 to reach the professionals at SERVPRO of Macon.We have proudly served the Macon area for over 37 years. We are available 24/7 to take your call and start cleaning and restoring your business site. Every day that you are unable to operate normal business procedures means you're losing money. Our goal is to get your business back to normal “Like it never even happened.”

Emergency Water Damage Service: 24/7/365

4/24/2019 (Permalink)

SERVPRO of Macon is available 24 hours a day, 7 days a week, 365 days of the year for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - (478) 474-6700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Macon has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information?
  • Your insurance information? (Company and Agent) if your filing a claim
  • The street address of the water-damaged home or business?
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

Do’s and Don’ts of heating your Middle Georgia home

4/24/2019 (Permalink)

Even though Macon usually has mild winters, there is still a need for heating homes or businesses at some point during the winter months.  

Remember these tips when heating your Macon home or business:

  • Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater.  Have a three foot "kid-free" zone around open fires and space heaters. 
  • Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be completely cooled before putting them in a metal container.  Keep the container a safe distance away from the home.  
  • Remember to turn portable heaters off when leaving the room or going to bed. 
  • Always us the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 
  • Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 
  • Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 
  • Test smoke alarms monthly. 

Should you suffer fire damage, contact SERVPRO of Macon at (478) 474-6700!  Let us help you make it "Like it never even happened."

Content Restoration after a Fire

4/16/2019 (Permalink)

Your home or commercial facility contains many of your most valuable possessions. SERVPRO of Macon understands the trauma that follows a loss. When fire damage takes control of your life, we help you take it back.

Some of our Contents services include:

Inventory – One of the first priorities in fire restoration is to complete an accurate inventory to help ensure you can properly account for all your belongings. Your SERVPRO of Macon technician can provide a detailed room-by-room inventory of contents, including digital photographs and bar codes for each item, suitable for filing insurance claims forms and relieving you of this often stressful and time consuming process.

Move Outs – When the structure has suffered extensive damage, the cleanup and restoration process may need to be facilitated by relocating the contents for cleaning, deodorization and storage while structural repairs are being completed. A supervised moving crew can carefully pack and move the entire contents of your home or office and move them into our secure facilities.

Contents Cleaning – All of the restorable contents in affected areas will be professionally cleaned and deodorized. This includes area rugs, furniture, draperies and upholstery. SERVPRO of Macon  technicians begin by carefully inspecting and testing all fabrics in the structure to determine which cleaning methods are most appropriate. SERVPRO of Macon can provide wet or dry cleaning. Additionally, all the other restorable contents will be cleaned and deodorized to as near as pre loss condition as possible. This includes electronics, art, wood furniture, kitchen items, clothing, bedding, bric-a-brac and much more.

Call SERVPRO of Macon today! (478) 474-6700

What happens when you let water damage sit...

4/16/2019 (Permalink)

The sooner you respond to a water emergency on your property, the less the damage will cost you. Go with the team that’s faster to any-sized disaster.

  • Within Minutes - Water is absorbed into walls, floors, upholstery and belongings. 
  • Within 1 to 2 Hours - Drywall swells, metal surfaces tarnish and furniture begins to warp/mold.
  • Within 48 Hours to Week - Mold grows, doors and furniture warp, metal begins to rust.
  • Over A Week - Structural safety, mold growth, and biohazard contaminants pose serious risks.

Here at SERVPRO we have the following Service Response Guidelines*:

  • ONE – Within one hour from the first notice of your loss, a SERVPRO Franchise Professional will contact you to arrange for service.
  • FOUR – Within four hours of loss notification, a SERVPRO Franchise Professional will be on-site to start mitigation services.
  • EIGHT – Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person.

*Exceptions may apply under certain conditions, such as a local catastrophic event or storm situation.

Restoration Work after Storm Damage

4/15/2019 (Permalink)

Sometimes unexpected things happen to our homes. One of these can be a tree falling thru our roof in the middle of the night due to a storm. When this happens, our team is available 24/7 to respond.

One of the major concerns is secondary damage such as rain. If a tree falls thru the roof and leaves a big opening you could be looking at a very expensive restoration project versus the initial damage. I is important to get a temporary cover on the roof or side of the house that is damaged.

It is important to have adequate manpower to extract the water immediately but also make sure that additional water does not come in. Once the water is extracted, the drying process can begin. We have large commercial desiccant dehumidifiers designed for climate control in large facilities. 

If you have any questions about Large Loss capabilities, contact SERVPRO of Macon at 478-474-6700 24 hours a day.

Cleanup after Hurricane Irma

4/15/2019 (Permalink)

In September 2017 high winds of up to 60 mph came thru Macon and caused extensive damage all over town. 

Our team at SERVPRO of Macon was ready for the damage. We are prepared to respond to any type of disaster 24/7. We responded by having the manpower to provide temporary roof tarping immediately. We then addressed removing water inside the homes and starting the drying process. We also provided manpower to protect contents in homes where there was a need.

It's important to have trained manpower whenever these types of events happen. Because not every loss is alike. 

SERVPRO of Macon has the capabilities to handle any size loss. If you have any questions about our Storm Loss capabilities, contact us anytime at 478-474-6700!

Tips to protecting your property from storm damage

4/12/2019 (Permalink)

Whether there is heavy rain, freezing temperatures, damaging winds, or sleet and snow; all of these can cause property damage. You can't control Mother Nature but you can be prepared so here are some tips to help you:

-Check for tree limbs and branches that might have fallen.

-Roofs, pipes and gutters should all be inspected and make sure they are in proper working order. Clear gutters from debris, a damming effect could cause roof damage or interior water problems. Downspouts should be facing away from the home or building.

-Clean your chimneys and exhaust systems from debris.

-Test your gas lines for leaks.

-Inspect your property for proper drainage.

-Protect pipes from freezing by allowing water to drip when temperatures dip below freezing. If any pipes are under cabinets leave the cabinets open. Make sure exterior pipes are properly insulated.

-If there are any outdoor faucets, you might want to shut the water off.

-Make sure all exterior doors and windows have sufficient weather stripping.

Do you have an ERP for your business? Ask your SERVPRO of Macon Sales and Marketing Representative! 

Tips for lessening water damage for your business

4/12/2019 (Permalink)

In the event that your business has a water loss; here are some steps to help minimize damage and get you back in business.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

Things to consider about mold around the home

4/10/2019 (Permalink)

One of the many questions SERVPRO of Macon gets on a regular basis is “How do I know if I have mold?”

Mold requires moisture and a food source to grow such as wallpaper, drywall or other organic building materials. In most cases, mold grows from having high humidity in your home or business, a non-ventilated bathroom or a recent water loss. However, if you believe that you do have mold growing in your home or business it is best to have a qualified environmental lab take samples.

An environmental lab will be able to explain the testing process and provide results based off of the samples taken from your home. Based off of those results, they provide recommendations on how the mold would need remediation. Then, SERVPRO can take those results and recommendations to properly remediate the home or business of any microbial growth.

Want us to take a second look at possible mold? Give us a call at 478-474-6700!

Things to know about Tornadoes

4/10/2019 (Permalink)

Tornadoes are known to cause widespread damage throughout the United States, especially in the Southern Plains and SouthEast. But how much do we truly know about these destructive entities that tear through our homes and businesses?

Here are a couple of quick facts about tornadoes:

  • The average tornado travels Southwest to Northeast but have been known to move in any direction.
  • Tornadoes are most likely to occur between 3pm and 9pm but can occur at any time.
  • T. Theodore Fujita devised the F0-F5 Scale for tornadoes in 1971.
  • In 2006 the National Weather Service unveiled the Enhanced Fujita Scale (EF Scale).
  • A tornado normally appears transparent until it picks dust and mud from the ground.
  • The USA averages around 1,200 tornadoes every year, more than any other country.
  • In the southern hemisphere tornadoes usually rotate in a clockwise direction. In the northern hemisphere tornadoes usually rotate in a counterclockwise direction.

Signs of Danger

  • Dark, green tinted sky
  • Large hail
  • Low-lying rotating cloud
  • Loud roar similar to a freight train

We are in the peak of tornado season here in Alabama and encourage everyone to be weather aware. Have a family plan in the event of a tornado warning. Know where your safe areas are wherever you are.


Source: Stormaware.mo.gov/tornado-facts-history

SERVPRO Document Restoration

4/9/2019 (Permalink)

SERVPRO is a leader in the much overlooked market of document drying. In the event of a commercial water loss—it’s imperative that important documents such as legal documents, medical records and government documents are not overlooked. 


SERVPRO has the capability in the event of a disaster to restore these documents. Listed below are just a few techniques that are used to help commercial clients and their pertinent documents. 


• Vacuum Freeze Drying—Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation. 
• Digitizing—Ability to digitize records and documents eliminating the need to have massive file rooms. 
• Gamma Irradiation—is a process that is used for cleaning/disinfecting decontaminated documents. In sewage or flood water (CAT 3) situations, documents are not only deteriorating, but they are infested with all types of bacteria.
• Certified Destruction
If you have any questions about SERVPRO’s document drying services, contact us today at (478) 474-6700!

Quick Facts about House Fires

4/9/2019 (Permalink)

Did you know that each year more than 12,600 people are injured in home fires in the United States? It is important to be prepared and know the facts about home fires.

  • Home fires can be prevented.
  • Fire is fast. In two minutes, a fire could kill you. In only five minutes, a whole house can be engulfed in flames.
  • Fire is very hot! However, heat and smoke have the potential to be more dangerous than the flames.
  • Hot air can burn your lungs and fire produces poisonous gas that can make you sleepy and unable to escape.
  • Fire is very dark. This can make it difficult to find your way out of your house during a fire.
  • Fire is deadly! Fire uses up oxygen you need to breathe.

You can always be prepared to prevent deadly fires in your home. Just taking a few precautions can help save you and your family.

These fire facts were found on www.ready.gov!

Busted Toilet Line in Vacant Home: What would YOU do?

4/5/2019 (Permalink)

Picture this: a toilet line bursts inside a vacant residence, affecting thirteen rooms total. Two rooms are tile and the others hardwood. The hardwood had cupped and started buckling. What should be done to address the problem?

SERVPRO of Macon will quickly dry your property using state-of-the-art water removal equipment and advanced drying techniques. In this case, some areas of flooring had to be removed to dry the sub flooring. The wood also ran underneath kitchen appliances, so those had to be moved to access that flooring to dry.

Safety is our first priority, so if this ever happens to you, consider this:

  • Is it safe to stay in the house?
  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe for you to perform.
  • Wet materials can be VERY heavy. Be careful!

If you ever experience water damage in your home or business, trust the technicians at SERVPRO of Macon to dry and restore your property. We're trained in IICRC standards for water restoration, and we've been around the block more than a few times when it comes to dealing with disasters. Call us at 478-474-6700!

When water damage turns a restful home into a stressful situation

4/5/2019 (Permalink)

Your home should be your place of rest. But when water begins leaking - even small leaks in areas you can't see - your home could quickly become a source of stress. The possibility of harmful mold, rot and unseen damage may affect the value of your home and the health of loved ones.

SERVPRO of Macon professionals understand how disruptive water damages can be for your entire family and will help ensure the water is identified, regardless of where it hides. That is why we offer 24-hour emergency response by trained, uniformed restoration professionals. With top-of-the line equipment and time-tested cleanup and restoration techniques, SERVPRO of Macon has the expertise to help make your house feel like home again.

After all, when it comes to your home and your family, even small disasters can feel like huge problems. So if a water damage occurs in your home, just call us 478-474-6700. We'll be there to help!

Stay prepped with an Emergency Ready Profile!

8/14/2018 (Permalink)

Preparing your business from natural and man made disasters is critical. Due to recent storms across our country, Macon is not immune to natural disasters. It is important to make sure that you have the proper plan in place to be best prepared for when disaster strikes. 

SERVPRO of Macon has some great resources that can help you in planning the process. A few years ago we created a no cost app called the Emergency Ready Profile. This can be downloaded in the Apple App Store or Google Play store. This tool allows you to add emergency phone numbers and descriptions of where the cut off switches for your facility are located. The best part is you can print it out or leave it on your phone to access anywhere in the world. 

We also have team members that are available to complete the app with a basic walkthrough of your facility. Call us at (478) 474-6700 to schedule an appointment. This service is free.

SERVPRO's Commercial Services: From Mild to Major

8/13/2018 (Permalink)

When it comes to commercial cleaning and restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and seven days a week, SERVPRO of Macon responds quickly to your business’s fire, water, and mold damage emergencies.

Commercial Restoration Services

•Commercial Water Damage Restoration

•Commercial Fire Damage Restoration

•Commercial Mold Remediation

•Commercial Storm and Major Events

•Disaster Recovery Team

For Emergency Services, Call 24/7 – (478)474-6700

In addition to Commercial Restoration Services, SERVPRO of Macon offers Commercial Cleaning Services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized equipment, various products, and skilled cleaning methods to make your business look its very best. 

Commercial Cleaning Services

•Air Ducts and HVAC

•Bio-hazard and Sewage

•Post-Construction Clean

•Carpet and Upholstery

•Ceilings, Walls and Hard Floors

•Odor Removal and Deodorization

•Vandalism 

When the need arises for professional cleaning or emergency restoration services, SERVPRO of Macon has the training and expertise to help make it “Like it never even happened.”

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call us - (478)464-6700

The 101 on Commercial Restoration Services

7/31/2018 (Permalink)

This commercial property was damaged from a broken water pipe above the ceiling.

When a business needs commercial fire or water damage restoration they should look for a company that provide 24 hour emergency services. SERVPRO of Macon is available 24 hours a day 365 days a year. SERVPRO of Macon will be able to come out at any time of day in order to offer immediate relief and this means we can get started as soon as possible (or as soon as the fire departments have dealt with any potential health risks).

From here, SERVPRO of Macon will then go about assessing the extent of the damage. This will then allow us to come up with a good plan of action for addressing the damage and for restoring your building. Often the extent of the damage might be more severe than it appears on the face of it – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Macon will use sensors and other tools to accurately assess the damage.

When our company deals with commercial restoration we will go about sealing any leaks and preventing any further damage that could occur as a result of these issues. This might mean repairing a pipe or tarping a roof or it might  mean adding a temporary measures to secure the premises while we work.

Anything that cannot be salvaged will then be disposed of to make space and other items might be moved out temporarily as well. As commercial restoration specialists we will then be able to begin removing any water using large pumps and then to start cleaning the affected surfaces using equipment such as air scrubbers. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons.

Once everything is cleaned and moved out and the building is sealed, commercial restoration will then involve the repair and remodeling of various rooms. This may mean installing new fittings such as bathrooms and kitchens, it might mean replacing individual items such as cabinets or repainting the walls and re-carpeting.

Ultimately, commercial restoration done by SERVPRO of Macon can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, emergency water or fire restoration services, mold remediation, SERVPRO of Macon has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings

•Restaurants

•Hotel/Motels

•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial

•Government/Military

Water Damage: An Anytime Risk

7/31/2018 (Permalink)

This basement in Macon was flooded due to a torrential rain storm.

SERVPRO of Macon is available 24 hours a day for water emergencies, large or small. Water damage can happen anytime in your home or business. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 478-474-6700

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Macon has the specific water damage training and experience to help you through this tough time. We have served the Macon area for over 37 years. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

•Your name and contact information

•Your insurance information (if applicable)

•The street address of the water-damaged home or business

•When did the flooding or water damage occur?

•What caused the water damage (if known)?

•Is there electricity available (on-site)?

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. SERVPRO of Macon has proudly served the Macon area since 1981.