Recent Why SERVPRO Posts

SERVPRO Ready Plan App

8/23/2019 (Permalink)

ERP Ready Plan App The SERVPRO Ready Plan app puts important preparedness information just a click away!

Help is at your fingertips!!

Getting help is now quicker and easier using our SERVPRO Ready Plan Mobile Mobile App. The Ready Plan is an emergency preparedness tool for home and business owners, property managers, risk managers and facility management. It allows for the creation of an Emergency Ready Profile containing critical facility information to help speed up response time.

Its free, easy to download and is compatible with any smart phone (Apple or Android). Also available here .

How does it work?

Once the App is downloaded, create an account and select your preferred franchise by selecting "My Profile" on the main page and inputting your name and address.

A few key features of the App is the ability to create a SERVPRO Emergency Ready Profile for your home or business. This emergency plan contains only critical property information needed following a loss. The App also features tips of what to do or not do following a water, fire, mold or vandalism damage, as well as local weather updates.

As a National service provider, our local team is READY for whatever happens to your property. For commercial property owners we can personally assist you and your business with a facility walk through and Emergency Ready Profile creation, just contact us today at (478) 474-6700.

How SERVPRO of Macon is Always Here to Help!

8/23/2019 (Permalink)

SERVPRO of Macon understands the stress and worry that comes with a fire or water damage and the disruption it causes your life and home or business. Our goal is to help minimize the interruption to your life and quickly make it "Like it never even happened."

The SERVPRO Way

SERVPRO of Macon is part of a franchise system, which includes one of 1,700 office locations across the country. As part of that system, SERVPRO of Macon operates under a 1-4-8 rule, in regards to water damage:

  • Within one hour from the notice of loss, a SERVPRO professional will contact you to arrange service
  • Within four hours, a SERVPRO professional will be on-site to begin restoration work
  • Within eight hours of on-site arrival, a SERVPRO professional will give a verbal briefing of the scope of work to the appropriate person

Our History in Middle Georgia

SERVPRO of Macon has been helping home and business owners recover from fire and water damage for the past 38 years. We've helped people after events such as:

  • The Flood of '94
  • Mother's Day Tornado Outbreak of 2008
  • Nu-Way Fire of 2015
  • Tropical Storm Irma, 2017
  • Hurricane Michael, 2018

How We Work

Once we receive your call, we will schedule to have a Project Manager come to your home or business to scope the restoration work needed. If it's water damage, time is an important factor and we will respond accordingly. Fire damage and mold growth require special care be taken to restore the building to preloss condition. 

We work with many insurance companies on claims, so if needed, you can rest assured we will make any homeowners or commercial claim as smooth as possible. Any work involved insurance will involve communication with appropriate adjusters and claim handlers to make sure everyone is on the same page in regard to the cleanup and restoration. We document every step of the work with pictures and details so that the claim is settled quickly. 

Questions? Call Us! 478-474-6700