Recent Commercial Posts

Call SERVPRO for Commercial Fire Damage

12/14/2020 (Permalink)

fire in commercial building taken from interstate courtesy of 13wmaz Fire in a local Macon commercial building. Photo courtesy of 13wmaz

We usually don’t think of a fire destroying our business or office building. Both fire and smoke damage can be a very devastating thing to experience. As a business owner as well as an employee, going through the motions can be overwhelming. Fires can destroy the buildings structure, important documents, electronics, and standing water can lead to possible mold growth if not mitigated appropriately.

Most top 4 most common causes of Commercial Building Fires

  • Cooking Fires: 1 in 4 office building fires were related to cooking equipment. Rates at about 29.3%
  • Intentional: The second most common cause. Rates at about 10%
  • Careless Acts and Human Error: Rates at about 9.2%
  • Heating Fires: Rates at about 9%

How to protect your business from a fire emergency

  • Have a working fire extinguisher that is close by a kitchen area and make sure it is in working condition.
  • Turning off appliances when not in use
  • Have multiple fire alarms and make sure the batteries are tested regularly
  • Have a working commercial fire sprinkler system
  • Have a commercial alarm system

SERVPRO of Macon is ready and close by to respond when disaster happens. We can handle any size commercial loss from a small church, a small warehouse, small multi-family property, small shopping centers, to hospitals, universities and school campuses. We are here to get the job done quickly and efficiently and have your commercial business return “Like it never even happened.

Call us 24/7-365 @ 478-474-6700!

Does Your Office Smell Funny?

12/9/2020 (Permalink)

Have you ever walked into the building first thing in the morning and smelt the air and it seemed “off” or “Funny”? Can you describe the smell? Animal urine, musty, earthy, rotten wood, chalky, nicotine or even smells like something dead? What about smoke damage? Did you know that SERVPRO can get rid of unwanted odors for you?

Call the experts at SERVPRO of Macon to help remove your odor issue. We are IICRC trained on Air Duct & HVAC cleaning, sewage & toilet overflow, trauma & crime scene and offer commercial cleaning services like specializing in cleaning restaurant hoods to removing biohazard contaminates.

SERVPRO of Macon teaches an IICRC class on Deodorization of Malodors and the best part is, they’re free! Our classes will teach you how to find the source or identify the cause of the odor and how to properly remove them. Always check our website for updates on continuing education. Click INSURANCE at the top of the page, then click continuing education, from there select your state. Finally, you will see all in-person or virtual classes that are held throughout the year. For more information or questions, please contact our office at 478-474-6700.

Streamlining the Recovery Process After a Burst Pipe | SERVPRO® of Macon

12/9/2020 (Permalink)

water leaking out of a gray pipe showing signs of erosion If you have water damage in your home due to a burst pipe, contact us right away. SERVPRO of Macon is available 24/7!

Any type of damage to your business is difficult to deal with, but when that damage involves water from a burst pipe, navigating the aftermath can be quite difficult. The pipes in your business can discharge quite a bit of water in a short period of time, leading to significant damage quickly.

While planning for a scenario that is not a sure thing—such as water damage—may seem difficult, knowing what to do is a must. For those with a plan in advance, recovery can become much easier.

Do You Know How to Recover From a Burst Pipe?

Shut off your water main. Pipes will continue to pump water after bursting, which can lead to an area becoming fully saturated. Being able to shut off your business' water main quickly can stop the water from pouring in and prevent an area from becoming oversaturated.

Shut off your electricity. If it is safe to do so, turning off your electricity from your home’s breaker box is key after a pipe burst. If water and electricity come into contact with one another, there can be risk of fire and electrocution in addition to the water damage dangers.

Contact your restoration company. Knowing what restoration company you will work with in advance is a great way to streamline the recovery process, as you can call them right away if you discover damages. SERVPRO is available 24/7-365!

Take a record of the damages. Having good records of everything that has been damaged by the water is great for you as you work to recover, and it will come in handy if you are able to file an insurance claim for the damages.

Contact your insurance company. Every homeowners’ or commercial business insurance policy will be different as far as the coverages provided to them, so contacting your provider to determine exactly what you need to do to file a claim early on is key.

Open windows and doors if possible. Reducing the water that is in the impacted area is key for speeding the drying time, so if it is safe to do so, opening windows and doors as well as wiping up water is a good choice as you wait for restoration help to arrive.

If you have water damage in your home due to a burst pipe or another cause, you can count on us for restoration assistance. Contact us anytime to learn more about our restoration services.

Planning Out Your Disaster Recovery as a Business Owner | SERVPRO® of Macon

10/23/2020 (Permalink)

insurance policies binders and pen sitting on black table in large conference room SERVPRO of Macon is your go-to in case a disaster occurs. Get in touch with us to learn more @ 478-474-6700

Making decisions is something that no business owner is a stranger to, but when you have to make decisions about something more abstract, such as disaster preparedness, it can be difficult. It is impossible to know when disasters will strike, but unprepared businesses are often ruined by their damages, so considering how to recover is so important for planning ahead.

Planning for safety precautions is the most important thing you can do, as this is the utmost concern as a business owner. Once you have your emergency and evacuation procedures in place, you can then move on to thinking about what steps you will take for recovery and researching your options for making the process easier on yourself.

Planning Ahead to Recover From a Disaster at Your Business

Contact your insurance agent and your restoration company. Every commercial policy will vary in regard to what disaster-related damages are covered, so contacting your agent quickly after you discover what damage has occurred is key to getting your claims process started. From there, contact your commercial restoration company right away so they can begin handling the damages and preventing secondary issues from arising.

Let customers know how they can help you out. How you will be able to continue operations is entirely dependent on the extent of the damages your building sustains, but as long as you keep your customers in the loop, you can maximize your support during this time. Whether you are doing partial service, limited hours or transitioning to gift card sales during the recovery process, keeping in touch with customers will help you maximize your revenue during a difficult time.

Make use of the financial assistance that is offered. Even if you can claim your damages with your insurance provider, there can be many costs that are not covered, such as loss of income and excess damages. The disaster loan program through the Small Business Administration is designed to help with this, so see if you qualify for funding options through them.

If your business has been damaged due to a disaster, we’re here to help. at any hour to report your damage or to learn more about our commercial restoration services.

SERVPRO Commercial Cleaning Service

7/28/2020 (Permalink)

SERVPRO of Macon offers Commercial Cleaning Services throughout Middle Georgia. We understand that common wear and tear can make your office or environment a little undesirable. Let the professionals at SERVPRO make your workspace more desirable and look it’s very best!

Our franchise professionals offer cleaning services ranging from cleaning restaurant equipment to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our services include:

  • Air Ducts and HVAC
  • Biohazard
  • Carpet and Upholstery
  • Ceilings, Floors and Walls
  • Drapes and Blinds
  • Odor Removal
  • Sewage
  • Trauma and Crime Scene
  • Vandalism
  • Restaurant dining rooms, food prep and storage areas

With over 50 years of experience, training and the best cleaning products, SERVPRO Commercial Cleaning Services will get the job right and get the it done quickly. Our large loss clients include, Property Management, Hospitality Facilities, Education Facilities, Healthcare Facilities, Food Service Facilities and Retail Facilities.

Helping to make fire and water damage “Like it never even happened.”

Call us today @ 478-474-6700

Mold In Your Commercial Business

7/28/2020 (Permalink)

drywall removal with visible mold and servpro logo Mold could be lurking behind your walls. Give us a call @ 478-474-6700 to schedule your appointment today!

So what is mold?

Mold is a fungus that reproduces tiny spores in an environment with a lot of moisture. Mold grows quickly when humidity levels in an area are above 40 percent! Microbial growth can grow in or on just about anywhere such as window seals, drywall, carpet, ceilings, furniture, and even animals. Mold spores are microscopic and can move through the air and have growth within 48 hours. Mold can also come in a variety of colors, like green, brown, black and even purple! Mold can also leave a strong stench or bad odor.

What do you do next?

Inspect your building. Check for any leaks or water damage in our around floors, roofs, ceilings, crawlspace, kitchens, bathrooms, water heater or supply rooms. If you have found the source- then contact your local plumber to address the problem. If left untreated, mold will return. Once the leak or problem has been repaired, then contact the professionals at SERVPRO of Macon!

SERVPRO of Macon is the trusted leader in Mold Remediation. We are no stranger to high humidity percentages in Macon and Middle Georgia. During the summer months, daily readings average around 89-92 percent. Even in February and March, daily readings average 85-86 percent. Our technicians are IICRC trained and certified for water restoration, fire restoration and mold remediation.

SERVPRO of Macon is available 24 hours a day and seven days a week. No commercial property is too big or too small! Call us @ 478-474-6700.   

Proactive Cleaning and Disinfecting Services

6/9/2020 (Permalink)

Servpro team wiping down office area To schedule your appointment today, call 478-478-474-6700!

The CDC recommends cleaning and disinfecting high touch surfaces such as countertops, tabletops, table chairs, light switches, doorknobs, shared office equipment like key boards, mouse, computer screens, fax and copy machines with a EPA-registered disinfectant like SERVPROXIDE.

SERVPRO of Macon is Here To Help your employees and customers feel safe returning to work or visiting your business. A proactive Cleaning helps give your employees and/or customers a since of relief knowing SERVPRO professionals are proactively and disinfecting their areas.

Examples of clients we serve:

  • Public and Private Schools
  • Churches or Places of Worship
  • Gyms
  • Restaurants
  • Assisted Living Centers
  • Daycare Centers
  • Hospitals
  • Retail Stores
  • Vacation Rentals
  • Residential Homes
  • Business Offices
  • Gas Stations

SERVPRO of Macon is here for you 24/7-365. Call today to schedule your proactive cleaning today at 478-474-6700. Your #1 choice in cleanup and restoration.

Commercial water damage in Macon, GA

4/8/2020 (Permalink)

After you’ve arrived on the job, you notice what appears to be moisture on the windows. After the door has been unlocked and the alarm needs to be disarmed, you can’t help but notice there’s an inch or two of water all over the floor! As you’re in complete shock, you are walking around from room to room trying to figure out where is all the water coming from. After what seems like forever, you find the water heater busted sometime overnight.

Immediate action is required when your business has been stricken with water damage. SERVPRO of Macon technicians are equipped with the highest efficiency commercial pumps and extractors. Our equipment can remove hundreds of gallons from your property quickly and efficiently. Water that sits stagnantly can begin to grow mold and bacteria. Drywall, baseboards, carpets, tiles, furniture or other items may be removed or discarded.

Macon, Georgia is known for very high humidity. Moisture and condensation are factors for mold to grow. Our remediation professionals carry air movers and dehumidifiers along with EPA disinfectants at all times. Daily moisture checks are performed to ensure the affected area is dry. The sooner you begin to dry and remove the water, the less damage your business may sustain.

Knowing SERVPRO of Macon is available twenty-four hours a day, you can guarantee that we are prepared for any size disaster. Our goal is to get your business back running quickly. Our water restoration experts will get a plan in place and have you back “Like it never even happened.”

The Emergency Ready Profile (ERP)

12/20/2019 (Permalink)

Preparing your business from natural and man made disasters is critical. Due to recent storms across our country, Macon is not immune to natural disasters. It is important to make sure that you have the proper plan in place to be best prepared for when disaster strikes. 

SERVPRO of Macon has some great resources that can help you in planning the process. A few years ago we created a no cost app called the Emergency Ready Profile. This can be downloaded in the Apple App Store or Google Play store. This tool allows you to add emergency phone numbers and descriptions of where the cut off switches for your facility are located. The best part is you can print it out or leave it on your phone to access anywhere in the world. 

We also have team members that are available to complete the app with a basic walkthrough of your facility. Call us at (478) 474-6700 to schedule an appointment. This service is free.

An Overview of SERVPRO's Commercial Services

12/20/2019 (Permalink)

Dusting broom on floor of industrial facility SERVPRO of Macon is called to clean duct work at industrial facilities regularly.

When it comes to commercial cleaning and restoration services, SERVPRO is a leader in the industry. Available 24 hours a day and 7 days a week, SERVPRO of Macon responds quickly to your business’s fire, water, and mold damage emergencies.

Commercial Restoration Services

•Commercial Water Damage Restoration

•Commercial Fire Damage Restoration

•Commercial Mold Remediation

•Commercial Storm and Major Events

•Disaster Recovery Team

For Emergency Services, Call 24/7 – (478)474-6700

In addition to Commercial Restoration Services, SERVPRO of Macon offers Commercial Cleaning Services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. We have the specialized equipment, various products, and skilled cleaning methods to make your business look its very best. 

Commercial Cleaning Services

•Air Ducts and HVAC

•Bio-hazard and Sewage

•Post-Construction Clean

•Carpet and Upholstery

•Ceilings, Walls and Hard Floors

•Odor Removal and Deodorization


When the need arises for professional cleaning or emergency restoration services, SERVPRO of Macon has the training and expertise to help make it “Like it never even happened.”

About SERVPRO of Macon

SERVPRO of Macon specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Have Questions? Call us - (478)464-6700

Things to keep in mind about Commercial Restoration Services

12/20/2019 (Permalink)

Office space destroyed SERVPRO of Macon can respond 24 hours a day, seven days a week, 365 days out of the year to any size commercial facility.

When a business needs commercial fire or water damage restoration they should look for a company that provide 24 hour emergency services. SERVPRO of Macon is available 24 hours a day 365 days a year. SERVPRO of Macon will be able to come out at any time of day in order to offer immediate relief and this means we can get started as soon as possible (or as soon as the fire departments have dealt with any potential health risks).

From here, SERVPRO of Macon will then go about assessing the extent of the damage. This will then allow us to come up with a good plan of action for addressing the damage and for restoring your building. Often the extent of the damage might be more severe than it appears on the face of it – for instance if mold is accruing in another room as a result of water damage, or if smoke got into an adjoining part of the building. SERVPRO of Macon will use sensors and other tools to accurately assess the damage.

When our company deals with commercial restoration we will go about sealing any leaks and preventing any further damage that could occur as a result of these issues. This might mean repairing a pipe or tarping a roof or it might  mean adding temporary measures to secure the premises while we work.

Anything that cannot be salvaged will then be disposed of to make space and other items might be moved out temporarily as well. As commercial restoration specialists we will then be able to begin removing any water using large pumps and then to start cleaning the affected surfaces using equipment such as air scrubbers. Anything that is damp will need to be dried thoroughly to prevent the spread of mold, while sanitization will also be necessary for health reasons.

Once everything is cleaned and moved out and the building is sealed, commercial restoration will then involve the repair and remodeling of various rooms. This may mean installing new fittings such as bathrooms and kitchens, or it might mean replacing individual items such as cabinets or repainting the walls and re-carpeting.

Ultimately, commercial restoration done by SERVPRO of Macon can provide a wide variety of different services which together can help to clean and restore a property after it has been affected by a storm, flood, fire or any other type of damage. This will then allow you to return to business as quickly as possible.

When it comes to your commercial property, we mean business. You need a company that can minimize the disruption to your clients while delivering superior results. Whether you need professional cleaning to make your business shine, or emergency water or fire restoration services, or mold remediation, SERVPRO of Macon has the training and expertise to help make it “Like it never even happened.”

•Small Office Buildings

•Large Office/High-Rise Office Buildings

•Apartment Buildings



•Small Retail Stores

•Large Retail/Big-Box Stores

•High-Rise Residential

•Manufacturing & Industrial


Getting your business open again after water damage

8/14/2019 (Permalink)

With Comprehensive Water Damage Cleanup and Rebuilds, SERVPRO Gets Your Doors Open Swiftly

Water damage to a business is bad news. Whether your business is food based, a coffee shop, a clothes store, a stationery store or something else, water can bring business to a standstill. All it takes is a burst pipe, a flood, or a simple leak and suddenly you have to close your doors during repairs. 
Naturally, the first concern after water damage to your Macon business is getting the water out, and your shop restored so you can resume business. Fast action is essential to minimize profit loss. That is why we recommend you call SERVPRO as soon as you are able - We’re Faster To Any Size Disaster. 
Our IICRC certified technicians begin by extracting water from your property. In some cases, a free-standing pump is enough for this. Sometimes we need to use a more powerful truck-mounted pump extractor that can remove a greater volume of water and also draw it uphill if necessary. We also have submersible pumps so that even if there is quite a depth of water (over 2 inches), we can remove it quickly. 
Thorough water extraction is key to getting your business up and running again as soon as possible. We extract water first before moving on to the drying process. We train our technicians in how to position a range of commercial axial box fans, dehumidifiers and air movers for maximum effect. 
However, SERVPRO also understands that extraction and drying are not the whole story. Depending on the extent of the water damage, there might also be minor or even major damage to your business premises. We save you time by taking care of repair, rebuild and construction as well, so you do not have to call in a separate service to deal with those things. We save you time, money, and stress with our comprehensive service package.
In cases of extensive damage, we supply roof tarps, and temporary fencing to secure your property and also take care of boarding up doors and windows. Do not worry about your equipment or stock: SERVPRO has well-managed warehouse space and offers a full pack-out service to keep your inventory safe as we clean the elements during repairs. 
We also take care of a range of repairs including drywall removal and installation of new drywall, hardwood or tile floor repair, repainting, and removing and installing carpet. 
Using one service for drying and repair is both quicker and more cost effective. Call SERVPRO of Macon at (478) 474-6700 for help.

What’s lurking in your ducts? Call us to find out!

8/8/2019 (Permalink)

Inspecting the heating, ventilation, and air conditioning unit (HVAC) is a service offered by SERVPRO of Macon. Keeping the HVAC system and duct work clean can potentially extend the life span of the equipment by allowing it to operate at in optimal condition, which can also save you money. SERVPRO uses a portable ventilation and air duct cleaning system to remove years of dust and grime. 

SERVPRO of Macon will inspect your HVAC system and duct work to make recommendations about the best way to address any indoor air quality concerns. The inspection can save you money and provide peace of mind on the health of your HVAC system and duct work. 

The SERVPRO system is the difference - we can help:

     Remediate bacteria, fungi, and mold

     Reduce potential for mold growth

     Restore peak energy efficiency

     Eliminate offensive odors

     Provide free written inspections and estimates

Call us today for your estimate! (478) 474-6700

How a small leak can lead to MAJOR water damage in commercial facilities

8/7/2019 (Permalink)

This law office received extensive water damage due to the sprinkler system releasing water throughout.

Your Macon Business May Be Put Out of Business if You're Dealing with Commercial Water Damage

Finding a dripping line at the water fountain or a leaky toilet can seem like no big deal, but in reality, this can be a sign that your commercial site has suffered water damage. While it may be hidden, rotting floorboards and damp walls can create problems that might not be easily visible yet. These details need to be taken care of immediately. 

How a Small Leak can Lead to Major Water Damage 

A small leak can allow water to slowly seep into cracks around toilets, or along seams in floor coverings such as carpets or tile, and seep into the underlay of these floors. Water is a fluid that can quickly spread over time, thinly covering support systems underneath upper floors, without ever seeping through to the ceiling below. Commercial water damage in Macon businesses can be quite invisible for a long time before it is visible on the exterior of walls, ceilings, or floors. Hiding this way can allow damage to take place slowly. Massive leaks or those that happen outside of regular business hours and remain undetected, leading to standing water, can seem worse, but sometimes, the clean-up process is easier. This is because the problem may have been noticed much sooner, simply because it was apparent more quickly. 

Some of this damage can be mold growth, as mold is present in practically all indoor environments, and no business is not immune to this. Most air filtration units available to the public are not 100% effective, even with HEPA filters installed, meaning some mold is still present, just in lower amounts. Moisture in the environment in the wrong place can allow these errant mold spores to grow. 

Another type of damage that can happen are rotting beams and other support structures below your floors. Walls can also become affected by water that runs along their interiors, crumbling drywall, and allowing mold to grow prolifically. Carpeting can also become saturated underneath, on the padding side, and remain undetected for extensive lengths of time. Our SERVPRO of Macon professionals know how to stop this damage and get your business back to its original and safe state. 

What do We Do?

We use high-powered pumps to extract any standing water, and if there is merchandise that could suffer damage from the humidity levels, we will pack up and remove these items to an off-site location. Sometimes, our technicians need the space occupied by your merchandise so it will be packed up to allow for us to work more efficiently and finish the job at hand. 

After extracting any standing water, we will inspect for damages and advise you of repairs, restorative cleaning, or replacements that are needed to get things back to normal for your commercial site. We can complete a detailed inventory of damaged items and those that can be salvaged so you can present this to your insurance company. 

Airing out is never enough when there is water damage of any type.Commercial dehumidifiersand water extraction equipment must be used. Monitoring the moisture and humidity levels on at least a daily basis shows how well dehumidification efforts are, and our professionals are trained and certified in IICRC techniques. This means that if drying techniques are not working as quickly as they should be, we know how to alter them, so the drying process meets ours and your expectations. 

Locally Owned Company with National Resources

To protect your business's future and get started on cleaning up commercial water damage, call (478) 474-6700 to reach the professionals at SERVPRO of Macon.We have proudly served the Macon area for over 37 years. We are available 24/7 to take your call and start cleaning and restoring your business site. Every day that you are unable to operate normal business procedures means you're losing money. Our goal is to get your business back to normal “Like it never even happened.”

Tips for lessening water damage for your business

4/12/2019 (Permalink)

In the event that your business has a water loss; here are some steps to help minimize damage and get you back in business.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminum foil or wood blocks between furniture legs and wet carpet.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid shock hazards.
  • Don’t use your household vacuum cleaning to remove water; this could cause electrical shock or damage the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

SERVPRO Document Restoration

4/9/2019 (Permalink)

SERVPRO is a leader in the much overlooked market of document drying. In the event of a commercial water loss—it’s imperative that important documents such as legal documents, medical records and government documents are not overlooked. 

SERVPRO has the capability in the event of a disaster to restore these documents. Listed below are just a few techniques that are used to help commercial clients and their pertinent documents. 

• Vacuum Freeze Drying—Process in which an item containing moisture is frozen and dried using various vacuums and pressures to achieve sublimation. 
• Digitizing—Ability to digitize records and documents eliminating the need to have massive file rooms. 
• Gamma Irradiation—is a process that is used for cleaning/disinfecting decontaminated documents. In sewage or flood water (CAT 3) situations, documents are not only deteriorating, but they are infested with all types of bacteria.
• Certified Destruction
If you have any questions about SERVPRO’s document drying services, contact us today at (478) 474-6700!